Bing Lee

Dimitri at the Carlingford store is undoubtedly the smartest and hardest working salesperson I’ve ever come across. Really knowledgeable and keen to give me the best price. I know where to go for all my appliances! Very happy customer.

Visited Bing Lee, Carlingford Court to find out about various appliances. Dimitri was VERY helpful and knowledgeable with products and recommendations. Didn't end up buying anything with the End of Financial Year Sales but will definitely visit again when ready!

5 stars to all the staff at this store especially Sal!On Saturday I went to this store to return a coffee machine I bought from Rhodes as the manager from Rhodes was really rude and didn't care at all.I was assisted by one of the store staff from this store (forgot to ask for his name) but he was very patience and tried to do his best understanding the issues.When I was about to leave I bumped into Sal and he was curious what the issue was, at the time I didn't know he was the store manager but we spent some time going through the details of the machine. Although I was not able to return but the customer service was totally exceptional.Fast forward to today, Delonghi admitted the false advertisement and return successful processed by Bing Lee. Thanks to William for helping out today.Definitely will return to this store for my home appliances :)

5 stars for Tony, a 5 star employee. He's knowledgeable, professional and empathetic. Tony advised us on buying a fridge and snagged a competitive price. He speaks both English and Cantonese. Visit this store for Tony ⭐⭐⭐⭐⭐

People in Bing Lee are nice and supportive but do not buy Samsung from them as I had a very bad experience with Samsung . When a few years ago the fridge got a problem I accepted that they repair it rather than replace it (do not do that) and as a result gas leaking happened now. Contacted Samsung service they charged me 160$ to say that is your problem and cannot be fixed. So I do not trust this brand and their customer services

Great store. While the service is a bit slow, it was still reasonable for picking up a high value item, the time was within a reasonable range. Employees were nice and honest with technological advice. However, I cannot provide 5 stars as an employee actively abused a customer around 5 years ago and such activity is simply unacceptable.[Edit: grammatical corrections]

Dimitry was extremely helpful, excellent store all round. You are likely to find exactly what you are looking for, staff are friendly and are eager to providing the best customer service possible. The above and beyond sort I am talking about here!

Great customer service from Dimitry who helped me select a dishwasher. He was incredibly knowledgeable in this space and made the decision really easy to proceed and purchase. The dishwasher was delivered a day after I placed the order which was the cherry on top of this great experience. I hope the store can acknowledge and recognise Dimitry’s excellent customer service.

I have been purchasing from this Store for years and always get great service. They have everything in stock and available straight away. My favourite purchase has been the Sebo Vacuum Cleaner.