Integra Floors - Commercial

Had the pleasure of dealing with Integra Flooring (Matt) for my purchase and installation of hybrid flooring throughout my residence.. From quote to prep work and installation the process was smooth and professional. The ability to one-stop-shop for product, prep services and installation team made the process hassle free. Would recommend.

I will never deal with this company again. Id rather rip up what we have put different flooring down.It started it off well, with Ray being very knowledgeable and offering a very decent price but I should have realized that when the first promise was broken more would soon to be followed. They organised for a rep to come out for a measure and quote... and when he never showed I should have seen the warning signs. I decided to DIY anyway so went ahead with the purchase.But it all went down hill when I need more stock. First they forgot to place the order (dec 19), which delayed the order by one month (didnt call, I had to chase), then another month (again I had to chase), and then another. (again I had to chase).Lastly when apologising on the phone that they had stuffed up, Ray offered compensation of a carton of beer or something" but when the stock finally arrived 3 months later there was nothing only a very shallow "sorry" and a very subluminal "get the hell out here" vibe. Luckily we got in before covid otherwise we would probably still be waiting."

During an extensive renovation of our family home, we were looking for an alternative to tiles or laminate flooring so that we could get that Scandinavian look throughout the home while still keeping that coastal feel. We had a few ideas in mind, but were still unsure about what route to take with it.... that was until we met Ben at Integra Floors Helensvale.He gave us a few options and explained the benefits of a loose-lay vinyl product that looks like timber. He assured us that it was easy to lay ourselves, thus saving money on installation and after a few changes with the colour and Ben doing a great deal for us, we placed our order.A few days later our flooring was delivered and we commenced the installation ourselves. Surprisingly, it was very easy to install and we have almost completed the whole house.I would highly recommend Integra Flooring for their customer service, product knowledge and competitive pricing.Thanks again for your help!

We have just installed our new loose lay plank floor from Integra Floors in Helensvale in our home.We wanted a light & modern ambience while keeping the installation simple and in budget.When the loose lay plank floor was proposed to us, it ticked all our boxes.We found the customer service at Integra Floors extremely helpful and knowledgeable when we were deciding for the right product and colours.A really pleasant and uncomplicated renovation experience!Thank you!

If I could give 0 stars I would. Absolute scam artists taking advantage of people. Do not use integra floors in Helensvale.

What an easy experience!! Integra Floors (Ray!!) were amazing to deal with. We were given a great price for an exceptional product and Ray was wonderful. His service cannot be faulted. Ray was so helpful and checked in constantly. I asked a 1000 questions and he was so honest and reassuring throughout the process. I would (and will) purchase through Integra again and wouldn't hesitate to recommend to others (and already have). Thank you.

Wonderful experience dealing with Integra floors for the installation of Regupol flooring in our body corporate gym - from the initial quote, sizing to the perfect, first class installation. Richard the project manager provided a competitive price for such a quality product, a workable timeline and with Sophie, valuable information about the product and its care. Communication was first rate. The installation by Rod is flawless and looks fantastic. It was a pleasure dealing with Integra. Highly recommend.

Best DIY product I've come across in flooring! We've used other DIY flooring in the past and the vinyl planking from Integra Floors was truly a do-it-yourself product with an exceptional finish. Very happy with how easy it was to use and how it looks. Highly recommend it!

Love dealing with Integra Floors - we have now purchased several times. Service is great and we are delighted with the look and feel of our loose lay vinyl planks.

Fantastic service all the way through from quoting to installation. Dealt with Richard throughout and he ensured the whole process ran smoothly. Highly recommend.