First National Real Estate Burton Groves - Tea Tree Gully

First Class ServiceWe listed our property for sale with Kim Henley from First National Real Estate - Burton Groves. We picked her from many others as a demonstrated specialist for Highbury and greater Tea Tree Gully area who had proven results. Right from the outset we were impressed with her knowledge and as our property required significant renovation Kim was a key consultant in what we should spend money on. Kim was always available and visited our property many times throughout the renovation. When it came to sell she also arranged for staging which was first class. Over three open house's we had over 60 potential buyers through the door - and our buyer was from the very first open. We got the price we wanted and were very pleased. We have no hesitation in recommending Kim Henley from First National Real Estate - Burton Groves, exceptional professional service.

A pleasure to deal with. The entire property management team have been a pleasure to deal with from the open home inspection through to collecting the keys and addressing maintenance concerns in a timely manner. I highly recommend renting through them.

Total Peace of Mind.Kelly and all of the staff at First National Burton Groves have been extremely professional, efficient and helpful throughout all of our dealings with them. Communication and service have been outstanding and we can relax knowing that our properties are being well looked after for us.

Amazing agents!I would highly recommend Connie and Joe to anybody looking to sell their house. From the very first meeting to the sale of our house, Connie and Joe exceeded our expectations and were fantastic to work with. Immediately we recognised their level of professionalism, experience and honesty but also their warmth and genuineness which made us feel very reassured as first-time sellers. Connie and Joe made the process an absolute breeze with their organisation, responsiveness and their fantastic communication. Connie and Joe, Hayden and I appreciate your hard work so much and are so happy that we enlisted you in selling our home. We would not hesitate to use you again and recommend you to family/friends. Thank you.

Kim͏ is professional in every way and extremely helpful in all mattersDeciding͏ to sell up and move is a huge decision to make but working with Kim made the whole process stress free. She advised us on all aspects of selling and was very professional in every aspect. She is extremely understanding with all of our needs.I would not hesitate to recommend her to my family and friends should they want to sell and she will be my first and only phone call should we want to ever sell again.

We could not speak highly enough of Rebecca Dartnell, she has been with us every step of the way while we purchased our first home. Every stage of the process was explained to us and with every hiccup along the way Bec has been so compassionate and accomodating. Her love for what she does really shines through the level of service she provides which is only complimented by her warm, approachable personality. We could have not wished for a better agent!

Commercial͏ Property SaleWe͏ just wanted to show and give our sincere appreciation for the way that Connie and Joe handled the sale of our family property recently, right from the initial meeting where we discussed any concerns we had as a family and subsequent meetings we were always kept informed of progress and also interested buyers. The process was, you could describe as being flawless and the icing on the cake was the price that the property sold for.This is not the first time that We have used Connie and Joe for the sale of property, I would definitely recommend them to anyone because of their professionalism, warmth and empathy and not hesitate to use them again if the need arises.Regards Vince and Melina

The Best In The Business. Me and my wife had an investment property at Seaton which we have sold through Kim Henley. We knew Kim as we interacted with her when she sold a unit in a group of units at Brooklyn Park, and we owned a unit there as well. We signed up with Kim to sell our unit, but we changed our mind and decided not to sell the unit. But luckily in that short period I was so impressed with Kim as she left a long-lasting impression in our minds. We were highly impressed with the following:# The fast speed with which she performs her job.# Top Notch Communication, which is a MUST when you are dealing with property agents. I have had experience with property agents that were extremely slow in replying to my enquiries which leads to unwanted stress and anxiety as selling a property is a big decision in an average person’s life unless you are a multi-millionaire.# Real time updates: Kim provided us with real time updates about what was happening in relation to the progress of sale of property.# Transparency in dealing: Everything was explained in a proper manner and all the silly questions that I had were taken seriously and answered promptly.# Accurate Guidance and advise.# Highly Efficient back-end team.# And of course, the friendliness and polite nature.Now when we decided to sell our tenanted property, all the above-mentioned traits literally left us with no other options except to go with Kim. Once all the paperwork of sale was signed Kim wasted no time in getting on to the Job, talking to tenants who occupied the property and making a good rapport with them and advertising. We were very stressed as we needed to sell the property with the tenants still residing inside (which is not an easy task at all), but Kim did an excellent job and gave us the desired outcome.I would highly recommend Kim Henley for selling a property with closed eyes as you can expect transparent, fair, and highly efficient dealing with best communication during the sales/buying process.

Exceptional͏ outstanding professionalThis͏ is the 3rd time we have had the pleasure of Connie and Joe’s professional service. The 1st time was purchasing a property, the care, attention and thoughtfulness that we experienced as a purchaser was outstanding. Since then they have sold 2 properties for us and have not wavered from the friendly, knowledgeable, insightful professionals that we have come to know and trust with our greatest financial assets. Connie and Joe offer invaluable advice, they understand the market and ensure realistic expectations for all concerned. Connie and Joe take immense pride in their service which results in an experience that is second to none. We continue to recommend Connie and Joe to anyone looking to sell or buy a property. They have constantly exceeded our expectations and delivered exceptional outcomes.

Kelly Pengilly is the best property manager I have ever had she is professional / understanding and does her job to a high standard anyone would be so lucky to have her work for them.