Internet service provider

Great customer service and a special thanks to Pete, he did really well serving myself at the same time as another couple. Very impressed.

This store clearly not interested in repeat business! Went in to upgrade phone and go on a plan again. Person named Riley sooo unhelpful! Told me price of 1 phone per month. Didn't even bother telling me what phone he was quoting. Didn't ask me what phone I was interested in. Price he quoted me was $50 per month more than I'm paying now! When I said I wasn't interested in that quote he offered me no alternative. Didn't even bother to try and tell me reason to upgrade to whatever phone he was trying to palm off on me! He made it clear we had nothing else to discuss! Worst display of customer service I have ever seen! Do yourself a favour and go to a professional.

Tracey is very personable and willing to get involved with helping to grow your business with the skills she has. Before Tracey was recommended to me I had paid good money to someone else to SEO my website with little success over three monthes. Within a few weeks of my website transferring to Tracey it appeared on the front page of Google. My inquiry has increased considerly and my conversion rate has doubled because of some key factors Tracey shared with me and implemented .I have no hesitation in recommending her and her team to any business person.

The team at SEO Web Logistics built an amzing wesite for our company. Thank you so much for your attention to detail and customer service.

Been using these guys for a while now. Very responsive for all the obvious things, which is helpful in getting most users sorted quickly. More in depth stuff has taken longer, but that's understandable.

Prompt outstanding service. The sales manager took the time to engage with me and understand my needs, and recommend a suitable package. I promptly received the hardware and again was met with a proactive and excellent attitude to help me set up the service. I had a series of questions to ask which were answered promptly by email. Overall, the level of service and professionalism exceeded expectations.

The team at Optus North Wollongong were absolutely amazing!!! My husband and I were treated like VIP’s - from the moment we walked into the store, until the end, every question was answered and nothing was too hard. Josh, David, Jess and Molly were all so professional, efficient, super friendly, passionate and knowledgeable - we will tell everyone we know and we will remain loyal and happy customers. These guys are an asset to Optus and have provided us with a customer service experience we won’t ever forget. Thanks legends!

Great ISP! High up time, robust redenduncy setup and responsive support team. William is one of the most proactive business owner out there, has a vast knowledge of ICT and very keen on investing on his business and people. Would highly recommond them to anyone that's looking to switch ISP provider.

Worst customer service. Worst technical support.Slow, ineffective. Their staff don’t know anything. Everything has to be escalated. Don’t waste your time or money with this company.

Swapped over to MyOwn Tel from a large national provider that had terrible service. Router was delivered the very next day, from interstate, and within an hour of it arriving, I was back on the internet with speeds well in excess of the previous provider. Highly recommend MyOwn Tel!