Dermatology Specialist Group

Would not recommend Dr Chua on his highly under developed communication skills. Was told in initial 6min appt ($240) that he could remove my BCC on my upper cheek. I asked him 2 questions: how long will the excision approx take and what will I need to do about work the following day or so. Reply was 15mins and take a Panadol.On day of excision, BCC was obviously much deeper than expected. I was on the table for over an hr with Dr Chua working on my face for 45mins, 14 facial stitches later. When he finished he spoke “you’ll probably have a black eye for a week” and then walked out the room. It was the nurse that told me I had lost a lot of blood and that I really need to be still for a few days. She was very correct.When I returned to reception quite shaken from this much longer procedure I wasn’t even offered a glass of water by anyone. I was verbally quoted $650 for this procedure but was charged $950 because the procedure was longer than expected. Whole experience was very “cold and matter of fact”. Zero communication.

I found Dr Chris Heyes to be caring, empathetic, and very competent, which is counter to what I have read in some of these reviews. In one session, he identified multiple issues I was having and managed to address and correct all of them. Granted they were all cosmetic issues, however, I thought I would leave a review commending Chris and the team on a very pleasant experience. Job well done, happy customer/patient here.

I saw Dr Kazmi for my psoriasis today and was super impressed.Dr Kazmi was thorough, took his time, asked questions, actually listened to the answers, and explained everything clearly. He even wrote half a page of step by step notes for me.It is such a relief to find a dedicated, attentive, and professional dermatologist.

if there was a zero star i’d put negative☠️ Like i’ve seen many other reviews concerning, the receptionists attitude was terrible, whilst trying to sort out a situation where they charged double than previously agreed on, the lady started acting crazy, throwing a tantrum. I don’t ever write bad reviews but i never seen smth like this before.

Very good clinic Dr Chan is excellent and the results speak for themselves.Appointments are on time, so no long stint in the waiting room to put you out of your day.

I would not recommend seeing Dr Chris Heyes at this practice. I saw him on the referral of my gp who had identified a suspicious mole on my back. During my initial ~8min appointment with Dr Heyes, he told me that he “looks at moles all day and this is a melanoma” and that it needed to come out that afternoon. That first 8 min appointment (in which he only looked at that mole and one other) cost $200. When I returned to have it removed, I waited over half an hour then he surgically removed it, while doing so saying it was lucky he was taking it out that day, or “bad things would have happened”. A week later he called to say it was not melanoma, nor cancerous at all. And, for that, I was just sent an invoice for almost $500. I also found Dr Heyes to be quite patronising and generally unfriendly during our interactions.*Editing this post just to add- I had asked the receptionist for a quote for how much the mole removal would be, and she said she was unable to give me even a ballpark cost, but based on the pre-surgery information form provided to me by the clinic, I was expecting it to cost around $250, pending the results of the biopsy.

My 16 year old son needed surgery to remove a suspicious mole and Dr Chris Heyes and the nursing staff did a fantastic job at making my son feel at ease.I would highly recommend this clinic. We didn’t ever wait longer than 10 minutes for our appointments and the staff at the front desk were helpful and kind.Thank you Dr Heyes :)

I had a great experience at Dermatology Specialist Group. Dr Chua was friendly and thorough when checking my son’s skin. All the reception staff were friendly and welcoming. Nice clean waiting area with plenty of seating.

Dr Hock Chua shows no kindness, sympathy or empathy in caring for his patient. He is like a ‘butcher’ doing biopsy, leaves you in agony and scars. The consults are ‘chop chop’ fast as factory works and money making “mafia” types. He is the most uncaring, unsympathetic Doctor I have come across As a Dr, he never gives advice, explanation or instruction whatsoever. He is a man of no words but charges money for “NO” satisfactory service rendered. If you are worried and concerned about your problem, PLEASE, DO NOT, get seen by him. You will be frustrated, more stressed and lose sleep and much poorer and still have your health issues not remedied! Don't deserve any 'star' MINUS STAR ZERO STARMrs M Babajee