Vie Spa Port Douglas

Even though my gift voucher was out of date, it was honoured. Receptionist was friendly, lockers were tidy but I'm not sure about the robe or the thongs. I had the Sole Revival treatment. Would have loved a longer soak and a longer massage. Therapist was very considerate of my ticklish feet and when I requested certain things, that was honoured. Overall a good experience.

Called multiple times to try and book for a couples spa worth over $400, and left 3 voicemail messages over 3 separate days detailing my request to be booked in at their earliest convenience, as well as called and left a message to the front desk at Pullman Resort. Never received a call back in the 7 days I was at the resort, and am now glad I didn't waste my money on a business that is either understaffed or unable to communicate.

Thank you Tania and Juree for a most wonderful experience, Warm Welcome and perfect treatment,

Had a couples massage today. Amazing one of the best massages I’ve had. Highly recommend well done !

Absolutely amazing! Chelsea did a fantastic job to help release tension and stress. Her soft hands, perfect pressure with the IKOU products and peppermint muscle relief spray did the magic. It was one of those massages where you are off in a different world and don't want to be woken up to. At the end of it was a de stress tea, prosecco with a spoonful of lychee sorbet (absolutely to die for). Pricey, but worth it.

Had an absolutely amazing experience. Had a couple's Aroma Fusion session and the ladies who looked after us were fantastic. I've never felt better leaving a spa and would absolutely come here again.

My partner and I went for a massage the day before we left Port Douglas and honestly, for the price we paid, it was not worth it. we paid $290 for 2 massages, both asked to get knots out of our backs. My partner had an okay experience but when I asked for more pressure (as the masseuse was only gently rubbing and tickling my feet) she refused. When I complained to the manager she too spoke back to me and made me feel like my complaint was not valid even though a paying customer had a bad experience. After some back and forth heated discussion, I was only received a 50% discount of just my massage. Some advice, don't let the receptionist massage you if you want more than just a back stroke. Also, if the massage is bad, then i suggest to walk out and not finish it to ensure you don't have to pay as this is what the manager said I should have done to receive a full refund. We also made the mistake of paying at the spa. Do NOT let them fool you, you do NOT have to pay then and there, they can charge it to your room so make sure you do that. The amazing people at the front desk of the pullman will assist you with any complaint. Do not waste your time complaining to the manager at the Spa, she would not take you seriously.