Georges River Medical Imaging

I am extremely disappointed by this imaging place, coming from a person who works in health care. Not only were the receptionists attitude disgusting in the way she spoke to patients and then to hear them talking poorly about aged care patients behind the desk not being able to find the place extremely disrespectful. But when I waited over a week for my GP appointment to talk about results of the ultrasound to then find out the results were not sent over to her, leaving the GP having to chase these up. Absolutely poor performance of everyone involved.

Helpful staff, quick to make appointments and hasn't run late in my limited experience. Plenty of parking and waiting room chairs.

I had such a fantastic experience here, the foreign body removal specialist doctor was just amazing! He was very considerate and compassionate and removed glass from my foot which 3 doctors before him hadn't been able to.I normally dread going to medical institutions, but I would come back here without any hesitation. Could not recommend their services more.

The sonographers were great, however I had a strange interaction with one of the clerks from behind the counter. They were calling out my name but couldn’t pronounce it properly, and when I corrected them, she turned to the other clerks giggling and said “her name was spelt wrong”. Nothing huge but definitely think a little training around common courtesy is in order. My name really isn’t hard to pronounce and my name isn’t spelt wrong.

Had an nri booked for 7.30am. Had to wait maybe 5minutes as I was super early. The girls turned up with a smile and a good morning. When they were ready invited me in again with a smile. Had the mri done and then after another girl was courteous and seemed happy to he there helped with paperwork and the bill. Very happy.

This place has the rudest front counter staff.Today I had an appointment at GRMI in Revesby at 9am. Unfortunately I had forgotten my mask in the car, an easy mistake to make. The lifts were also out of service so I had to walk up the escalators and then all the way around the outside of the building to my appointment. Once I got to my appointment I apologised that I did not have a mask and explained the situation and requested if I could please have a spare mask. The woman on the front counter refused to give me a mask and said I would have to go back to my car and get it. I explained I was busting to go to the toilet because I was told to drink 1L of water for the appointment and was already late because I had to walk all the way around the building. She still refused. I explained all the lifts were out and I would have to walk all the way around the building and back in the rain. She still did not care at all. None of the other front counter staff who were listening offered me a mask either. I know they would have masks as it is a medical clinic and they need them for their staff! At any other work place masks are offered to customers who forget them. I had to walk to the Dr clinic and ask if I could please have a spare mask. Thank god the Dr clinic gave me one other wise I would have wet myself and had to reschedule the appointment. What a joke. Worst customer service I have ever had, do not go there.

I was just here to try and get an MRI scan, and the staff person I spoke to was quite rude. I need scans for an appointment at the end of the week, and she treated me like I was stupid for confirming I just ring any other Imaging Center to try and find one that bulk bills for MRI and can do it expeditiously.To top it off, the number they have listed for the Bankstown Imaging Centre is INCORRECT. I called the number a dozen times and no one picked up. It wasn’t until I called the medical centre I have an appointment with that I need to bring the scans for, that they informed me it was the wrong number, and helpfully gave me the correct one.The staff there need to do better!

I went here yesterday for an X-ray and Ultrasound, everyone I dealt with was very nice, especially the counter person who helped me, I was very impressed as I did not have a good experience the time I came there a year ago. Thankyou!!

I've just had an awful experience here, but I'm trying to be fair as I've had so many great experiences here that I'd not reviewed over the last few years. The reception staff have always gone above and beyond, and until now I would have said the same about all the medical staff.But the doctor who performed my ultrasound injection this week was just awful. He was rude, didn't listen to anything I tried to say - literally said he wasn't listening to anything I said because he didn't care - and flat out said that my other doctors were just wasting my time and money if they'd suggested anything other than what he thought was the right solution to my problem. I had questions about the procedure that he just wasn't interested in listening to.Well, I wasn't coming to him for anything other than to perform the procedure, and I guess he did that smoothly and well. But I've never been spoken to like that by a medical professional" and I'd be thoroughly anxious about the prospect of having to deal with him again."

I had to bring my son who has special needs to complete an xray and he now must have a follow up. I must say the receptionist lady called Jess knew how to help my son as he was very stressed and agitated. Jess is an awesome and caring employee and I find all the staff there very helpful. Thanks to Jess my son calmed down as it was a very difficult morning before Jess spoke to my son Thank you Thank you and thank yo again Jess