SuperPharmacy Mona Vale

Came for my Covid booster shot. They fit me in straight away I didn’t have to even wait. Straight in and out….very quick and efficient. Marjorie the the nurse who administered the booster was absolutely lovely. Thanks for the great service

10 stars for this business! Fantastic pharmacy with the most professional, knowledgeable and friendly people. All the staff, and in particular Chris, Amanda, Annie and Tristan are incredibly helpful. You are always greeted with big warm smiles and given the best advice and service. A super bonus is it has a fabulous range of chemist items, gifts and other goodies at great prices. Well done.

Dreadful service earlier this evening. I arrived at SuperPharmacy at 6.12pm. I waited for my prescription to be processed for more than 10 minutes while the pharmacist had a personal conversation with another customer at the counter. I heard about the pharmacist’s recent wedding and that her husband is going grey, amongst other things. There was no one else in the store. When they had finished their conversation and she went to the dispensary area, my prescription then quickly appeared. I questioned the pharmacist about why she had been chatting when she should have been serving me. She curtly replied that the ‘she’ (I presume the sales assistant) had been processing the prescription.I will continue to shop at Pharmacy 4 Less at Warriewood where the staff are efficient and respectful.

The environment is friendly, warm & staff are accomodating. So huge yet clean surroundings . Positive vibes.

Warren the pharmacist denied me filling my script I just got from Northern Beaches hospital while I was still wearing my hospital wrist band. Accused me of having a fake script and wouldn't even help after he spoke to the hospital. Disrespectful treatment from what should be a caring professional.

COVID Booster Service - Awesome. I was there Thursday arvo ~ 4:30pm for my 2nd 'Booster' and found the clinic to be well organised, and the staff to be super friendly & exceptional! Don't go down the stairs from Akuna Lane to the pharmacy itself, do a right as you come in from Akuna Ln and walk down the driveway ramp and follow the signs. I'd give it a 5 thumbs up

This store has mucked up my prescription a few times now. Would not go back, going to try Terry White.

Just had a flu vax here. Was able to walk in and have it instantly. The nurse Margery was very helpful giving advice about having a fourth COVID shot before travelling overseas.Thank you

This was my second truly awful experience at this pharmacy. While some staff are really lovely, esp the English lady behind the pharmacy counter, a sad few are unbelievably rude, dismissive and arrogant. Sadly standards seem to have really slipped here lately. Today I was buying my usual monthly medication which I have always paid a set fee for. The surly female pharmacist came storming over when I queried why it was being run up at far more than usual and basically told me to lump it or go elsewhere and accused me of lying about the price. I’ve got bank statements showing what I’ve been paying and a box from last month showing the amount but no she wouldn’t believe me or even listen. A real computer says no type. She then told me the amount the lady on the till had rung up ($40) was wrong and I was now to be charged almost double that and if I didn’t like it then basically F off. No apology for the error and a passive aggressive ‘enjoy your day’ tossed over her shoulder. Won’t be back and I know many locally who feel the same over this last year. A shame, icare used to be my go to. Should have changed the name to idontcare rather than superpharmacy.

This is hands down the best pharmacy in Mona Vale. I’ve been a regular for a few years now and I’m always impressed by the helpfulness and knowledge of staff - both on floor and behind the counter. Product selection is also excellent, it’s rare that I have to go elsewhere. They were also fabulous during covid and took every precaution to protect their customers and staff which was very impressive.