Impulse Audio Visual

My LG monitor was repaired, it was a delicate procedure that could have gone pear shaped but Callum and his team delivered at the end.

Callum is very professional and efficient. Had a small job fixing a pcb board, however would definitely recommend for anything audio/video related jobs/inquiries.

If I could, I wouldn't give any star to this place ،I sent them an email to ask for a fix sound surround amplifier,They asked me to bring it to have a look after they told me that the cost would be about $100, and they didn't ask me to bring anything else, I took it to them and they told me tomorrow it will be ready, to be surprised two hours later, they sent a message asking for the main unit and I have told them that I can only come on Tuesday and I live away from them,I replied again, but they did not answer me until a week, so I took them what they wanted, to be surprised again after a day they ask me with a message to bring the remote control.I answered them with a message why you didn't tell me what you wanted from the first time, I live far from you and I can only come on Tuesday, but without any response, and after I went to them with the remote control, they still didn't touch the piece for repair, so I asked them if he could fix it or look at it in half to see if they could fix it and they said they can't they're too busy, I told them that I no longer want to fix it, just return it to me, and they simply returned it to me without any apology for the number of times I went to them in vain.I think a repairman who understands his work well knows well what he wants in advance.I don't know how customers rate you and what ?Really flawed and unprofessional way of working.

Thoughtful and great communication!I dropped off a broken pair of Yamaha headphones at jbhifi to be fixed and they were sent here. I was concerned there would be an out of pocket cost even though they were under warranty but Callum somehow managed to get a brand new replacement pair free of charge! I had called other places previously and they just said that they didn't get the replacement parts I needed and it wasn't covered.He kept me in the loop as well, which jbhifi didn't do at all, very appreciated.

Easy to park/access venue, and friendly crew.The team took a look at my Samsung smart TV and ensured they understood the scope of the issue before taking payment etc.They fixed the problem quickly and gave me some tips about what might have caused it!

Had an LG tv with a manufacturing defect. They fixed it under warranty even though it was purchased 4 years ago.They are humble and friendly, picked up and fixed my issue fairly quickly.Overall very impressed with their service. Highly recommend.

My very special Pioneer CD player broke down recently, it just stopped!!! After several unsuccessful searchesto find a company who could maybe fix it Pioneer steered me to Impulse Audiovisual in Altona North. They were fantastic! Friendly, proactive and prompt with letting me know what the problem was. Plus their charges were very reasonable. So a win win for me, Thanks Impulse Audio.

If you need any LG equipment fixed, this is just the best place to do it. They are the authorised repair centre and the service is very quick. In my case it was an issue with the magnetron and it took them 15 minutes to replace it and I was on my way home. The staff is amazing and helpful.

Thank You Calum! & Your team for carrying out the labour on my - ALIENWARE 38 CURVED GAMING MONITOR – AW3821DW, with a replacement screen I provided.You are all extremely professional! And Professionals in your industry! Thank you Very Much!!

Great help with sorting out an issue with our LG TV. Knowledgeable, helpful, prompt and super friendly- great job guys!