First Light Healthcare Psychology

Friendly staff. Easy to get appointments at or near desired time. Dr Hugh is fabulous. I attend clinic monthly and always get a detailed and thorough appointment. Never feel rushed. Sadly, the artwork at this practice is no where like the Sydney practice. In fact when I am next in Sydney I am going to take some artwork from HH Sydney and bring it back to Byron.

I had to pay for a double consult which lasted 25 mins to get 2 referral letters to see specialist and a pathology form to get my regular blood test (every 3 months) for a pre-existing condition.Then a few weeks later I had a 4 min tele health consult to get my blood test result over the phone. This was charged as a single consult at $82...I have been a patient/client for over a decade and have been terribly disappointed since the transition from Holdsworth House to First Light Healthcare.My advice: keep an eye on the clock because if you a slow speaker or thinker or you are just not feeling well and want to discuss it in detail... it will cost you more than you think at First Light.

One of the doctors tried to convince me numerous times I was imagining symptoms of a condition later confirmed by another clinic. Having said that, Dr Sheahan is great. Very down to earth and realistic about medicine.not sure why he's bothering to work here.

I was kept waiting an hour, then the Dr was completely patronising, dismissive and rude. I will be going back to my usual GP in Shirley St. Terrible experience.

As a traveler in Byron bay I needed an appointment to address a very irritating eye injury. The staff were very friendly and managed squeeze me in for an early appointment with no trouble at all. My doctor was very professional and quickly diagnosed and remedied the problem. Can recommend their services to anyone.

I see Rob Sheehan at Holdsworth House if ever I have need of a good GP. Rob is approachable, understanding and actually listens instead of making assumptions.

I love this clinic, they are queer and trans friendly, and the reception staff are great. Dr Hugh Macleod is my GP and he is a well informed health care provider with a really nice and calm energy.

Great care. Amazing staff.

Dr Peter S and his assistant Maggie were beyond terrible when treating me. Maggie lied, forgot to book appointments, call me and told me to come in on days they were closed. I was left without medication for days. I had to pay $100+ for a GP appointment to get medication and I ended up in hospital. Their service has truly traumatised me and made me far too scared to take any other medication as the one Peter gave me made me gain 15Kg, migraines, night terrors ect. Appalled and baffled there hasn’t been complaint filed for health and safety. They did NOT prioritise my health and safety and worsened my condition severely.

My doctor is great the telephone service has changed with Holdsworth house gone and I cannot get on to make an appointment, how does that support medical care?