ALDI

$2 coins needed for a trolley, who carries change these days? Most of the products were thrown on the shelves making everything disorganised. No staff. I’ll be sticking to Woolies.

WHY SHOULD A MASSIVE BIG COMPANY LIKE ALDI CHARGE SURCHARGE ON CREDIT CARD THEY CAN CLAIM IT AS A TAX DEDUCTION AND WHY CAN’T YOU FIND A PHONE NUMBER FOR THEM??????? AND I DIDN’T GIVE THEM 4 STARS!!!!!!!

customer service is of no existence, one checkout opened at peak time, Stefan employee was not helpful.

This is the best Aldi by far, bright and clean with great stock and friendly staffOcean Keys Aldi has changed my mind on shopping at Aldi’s! As I’m not a fan of the others in the area

One of the poor customer service in ocean keys aldi store and Joondalup. I wanted neo robotic vacuum - everytime I went there - not in stock - I ask they a staff for help. They didn’t give a f…. I asked to check them in store. They rudely said not avail. I was happy to pay in advance if they can get it delivered from other storeStaff body language and attitude are so low standardsI work in retail as well. I am glad I never treat customer like aldi or neither my staff

When I was leaving the checkout and headed to the table to pack my bags, I noticed a lady standing at the end of the checkout waiting patiently when a young man started talking to her. Next I hear her say why did he check her small bag and no one else's. She wasn't loud or carrying on but you could see her getting upset with his silly answer.Now she was explaining that the last 2 customers had very large bags that wasn't checked. Now I could see that she did in fact had a small bag and the other customers did have larger bags ( not handbags). My freind said how embarrassing for that lady when the guy instead of diffusing the situation made a rude comment that she askedwhat did you say?" He then turned his back on her laughing and joking with the boy on checkout

Junior trying to chastise me for customer before me not using dividers on her shopping. Absolutely laughable as trying to blame me for previous customers incompetence. Pathetic.

ALDI Ocean Keys is not your average supermarket, it’s a shopping experience like no other- below average. By doing things differently, like credit card surcharging, rushing customers packing their own shopping, and impatience and rudeness of some of the new staff members, demonstrating they couldn’t care less, they can provide average quality products at same or bit lower prices.It used to be ok until a young female new staff really turned me off with her “great customer service”. Also the quality of fresh produce there seem to have dropped too.