Fitness First Balgowlah Platinum

Great gym, it's clean and has nice equipment.

Small gym with limited equipment and space. No major issue there, but when the personal trainers regularly run multiple circuits effectively using 3-4 machines at a time with a single client thus leaving nothing available for the rest of us?! Where’s the value in that?! Sort your PTs out. Seriously inconsiderate and a consistent problem at this gym.

Small gym, no pool or sauna, limited classes and outdated music. It was the only gym in the vicinity.Beware of signing anything. Staff member, James, did not walk me through their policies before I singed up and now I'm chasing FF to cancel my membership. They have no email address and its hard to escalate complaints. Its a shame, I've been going here for a year and this tarnished my experience. Manager, Jack, refuses to speak with me and won't call me back. When I call, his staff tell me he's always in a meeting. When he finally cancelled my membership - he didn't notify me. I called the staff who said Jack had cancelled it. Problem solved.

This has to be the most useless gym I’ve ever been to, period. It’s tiny. Dumbbells that only go up to 20kg, I saw 3 benches and a handful of cardio equipment.Avoid this gym at all costs.

Disappointing service. They tell you that they are going to refund your membership payment if you let them know in the first week that you are not going anymore because you don't like the gym. Not only did they not give me that money back, but they charged me 4 more weeks and they didn't give me my money back.

Staff are amazingly nice and helpful. Good location. Equipment can be improved. I really enjoy using this location because it doesn't get overcrowded like most other locations.

This place has definitively gone down hill as its ownership has gone through multiple private equity owners. They spend as little as they humanly can on the club and opening hours have been clearly been reduced to limit employee costs - example completely closed on ANZAC Day vs being open in the afternoon previously. Any excuse to reduce costs - too bad about the members. Find another/more member focused organisation.Post script: my membership card is deteriorating to the point that the barcode is starting to peel off. So I asked for a new card. No problem the front desk staff says. That will be $5. Not their fault of course. It’s the grubby private equity owners of the joint that set these policies.

Quite a small gym with none of the usual features of FF Platinum. Changing rooms are cramped with few facilities, there's no full rack, no deadlift platforms, and a singular old smith machine. Definitely feels like the club needs a refresh to justify being a platinum facility.Also the gym isn't open 24/7 and has strange opening hours - closing at 7PM on a Friday for example. If you're looking only for a local gym, I'd go elsewhere.

No fuss or frills but a great, friendly gym where everyone feels encouraged to achieve their fitness goals. Group fitness instructors are excellent.

FF trainer Helen Pinks is exceptional as its not easy to seveloo training programs to motivafe mother and daughter training together.Sharon and Anna run great classes.