Sonic HealthPlus Southport

Can't thank the team enough for today. Our appointment was 8.20 and we we're all done by 9.30! The lady who did my bloods was so lovely when I told her I had a huge fear and even had distraction pictures on the wall...genius idea! Everyone we came into contact with was friendly and efficient. Soglad we made the trip from Brisbane to come here to be seen quicker. Can't recommend enough for visa processing.

Friendly staff and doctor, the clinic was very swift to get me through the procedures. All of my visa health checkup was over in an hour and a half. I can't comment on the negative reviews here, as I had a great experience. The waiting time was only about half an hour. The reports were very quickly sent to the authorities for visa processing!

Made me wait nearly hour and a half to do a simple pre employment medical

If you have had a work injury DO NOT Go through sonic even if your work has referred you to them. These doctors do not care at all about your health and will force you back into work without fixing any of your injury’s. I had a serious work injury to my shoulder and neck last year. During each appointment I had to constantly explain my pain and injury to the doctor while he just sat there and told me I was fine and realy feeling pressured back into work. Now that I’ve been forced back into work and my claim has been closed I need to go through my normal GP to restart the process while I’m working with my injury and possible making it worse because I was not given the right time or treatment for recovery.

Professional and kind service. Appreciate how welcoming and clear all the staff are especially when giving directions and answering questions.

I recently brought my partner in and couldn't believe the old fashioned quality service that I received all the way through the process from the girls at reception to the medical staff inside. Such a lovely, wonderful and professional group of healthcare staff. In particular my wife was petrified of having a needle inserted for her blood test but the kind gentleman by the name of Matt had her in tears of laughter and made her feel comfortable. Thank you. Denny

Lovely staff, always happy to see us and our doctor, stephen is without a doubt one of the nicest people we have dealt with since moving to the gold coast, goes out of his way to help. Highly satisfied with his service. All the staff we have dealt with have been fantastic even when i went for an ultra sound.

I have been to Sonic at Southport about 6 times and exceptional service each time.Not this time ! I always arrive early to do the right thing and help with keeping everyone's appointment on time.Today I arrived early as usual because the paperwork takes at least 20 mins .The lady was rude ,pointed to the door and told me to come back at 1pm which is silly as my appointment was at 1 pm. The paperwork would of made me and others after me late .This woman was rude and did not reason at all.Be diplomatic and treat everyone with due respect.I left and didn't attend as I don't accept rudeness like that as the customer.Sonic don't care as they treat it as a no show and charge the company.I WAS THERE SONIC !I will never suggest to a prospective employer to use that Sonic at Southport again.Poor service Sonic.How can you be happy with a 2.9 star review on Google ?Lift your front line service.

My appointment was 9:30 signed in at 9:40, waited for 2 hours to be called and paid at 11:45. Sent to a waiting room again and still waiting.... all I ever do in this place is wait. It’s been 2.5 hours and still waiting... called in at 11:55 to commence the med exam. just did BP, urine, etc.They say in the confirmation email that it’s 2 hours for whole medical process to complete. THIS IS NOT TRUE. It’s 12:25 and still waiting for X-ray. Will be closing in on 3 hours soon... So disappointing...Update: 9:30 am - 1:20 pm . 3 h 50 m , thank you .

Had an appointment at 11.10am, I waited 45min until someone came to see me for the first check (don t expect an apology for being so late, they act like you should be thankful for them to see you..)First check lasted 10min and had to wait another 35min before doing the rest of the medical check..This is a joke!Also love the happiness on their face when they ask for the $379.25...Have to mentioned, the doctor himself was friendly and quick.. probably the only one caring there..