Glassware Imports

I’ve been using multiple suppliers over the last two years and I can honestly say that the best customer service, fastest dispatch and best pricing for vessels is with Glassware Imports. They go above and beyond to make contact and keep up communication if anything changes and they are just so easy to deal with. I couldn’t recommend them more.

I was let down by my candle supplier when I placed an order close to 4 weeks ago, only to find at the end of last week a refund in my account with an email telling me they were out of stock. So after googling I came across Glassware Imports and decided to give them a try. I was truly shocked when I had my order on my doorstep within days of ordering and their prices is at least 20% cheaper! I know where I will be shopping for my business from now on. Thank you so much for your efficiency, it is greatly appreciated.

Staff (one woman in particular, large, dark-haired woman) are rude. Purchased products, not a lot, while I was in store, and she made me wait 1.5 hours to get my order. I was physically there with a baby and had to wait 1.5 hrs. It's absolutely ridiculous. She told me online orders come first. Are you serious? While customers are there purchasing, grab their things and give it to them, it's not that hard! I refuse to shop here. Do yourself a favour. There are plenty of candle shops around. Choose another

We had such a pleasant, and professional experience with Glassware Imports! It was refreshing to have supplies arrive when they were promised. Perfectly packed, and we were kept informed the whole time! Thank you for making things a little easier to run our business. Many thanks x

I Normally don't write review for the business, however this transaction with this business have being nightmare.I have ordered glass jars to make handmade gift for my Christmas presents, have ordered on the 9th and only being pick up by the courier on 12, as I'm locally in Melbourne I was expected it to be delivered within a week. at 21/12 still not receiving it.Acknowledging that the courier delay isn't the business's fault , I try to arrange solution with the business as to buy new batch of glass jar and pick up and refund the ones that were send in the parcel once I received, than I received email saying that the business only offer store credit no refunds which basically asking me to pay twice of money as I do not felt like buying from them again.once I email the business back there is no more reply and no update of the delivery.(still not received delivery yet )Business is not willing to help finding solution and only say that they will follow up" with the courier. really bad experience dealing with them."

Made a large online order in Sydney on Wednesday and received it at lunchtime on Friday, less than 48 hours after I'd ordered! Vessels are even better than I'd expected and I will be definitely ordering again. Thanks so much.

I have just started a new business an the support and prompt attention to my orders has helped me immensely with setting up my business. I have now placed 3 orders and there will be many more. Also, the quality of the products i have had is excellent. I look forward to a long relationship

Terrible experience to say the least. After ordering about 50 tin jars, I had exactly 1/4 with dents/damage. I reached out to ask for a replacement as I run a small business. They stated that they wouldn't replace them. I EVEN BOUGHT ADDED INSURANCE. As this is a damaged item it is my right as a customer to receive what I bought in the condition advertised (let alone paying extra). With further research I have noticed many customers experiencing the same thing...exactly 1/4 of there order damaged...I have to say, this is suspicious. Not only was I spoken to extremely rude but I'm a business who would of been plenty of continuous sales, however I have never been spoken too so revoltingly. Customer service well and truly deserves a 0/5 stars (but the lowest I can give is 1/5)

The ladies at Glasswares are very friendly & always willing to offer advice & help and provide great professional service. Whenever I place an order online the service is brillant. I receive confirming of my order being, packed and shipped within a day or 2 even in this busy time of COVID. The website with inventory stock numbers is so informative and helps when dealing with my customers orders. Thank you for your great customers service it goes a long way.

I can highly recommend Glassware Imports. I have purchased beautiful candle jars recently and not only did they arrive very quickly, they were exactly, if not more, beautiful than they were in the pictures on the website.You will not be disappointed. I look forward to placing my next order with them. They have sooo many items to choose from and some brilliant sales.