Hoskings Jewellers

I wanted to buy a sterling silver watch today it’s been really hard to find a high-quality watch but I went into Hoskings today and was served by the most beautiful girl I’ve ever met. She had dark hair and some of the highest customer service skills I’ve ever come across in my 50 years on this earth. I think her name was Taylah and she walked me through all the different watch bands that were available, I ended up buying and Armani exchange watch honestly just because of how welcoming and warm she was. Highly recommend visiting this jewellery store.

The worst retail experience of my life!!Just because I have asked for a discount, the awfully rude old lady angrily put the watch right back into the display window and then told me that if I did not have money, not to look at buying a $600 watch...It's beyond rude and disrespectful, and just nasty...

Nice local store. Browsing at the moment.

i am done with this shop, almost all my presents i get form here coz its nice n easy, close to my house do shopping get staff but few times now a get bad customer service Not sure whats her name but i know its start with M, is very RUDE, i never spoked to someone like her, she rolled her eyes like 10 time, not sure why, but when i said i have a gold card OMG i though her eyes would go 360 in her head, just horrible customers service!! done with this shop! plus i got a watch from there $1300 went to watergarden same watch $788!!!!! SHOP SOMEWHERE ELSE till this ppl learn how to deal with customers !!!!!!! O STAR!!!

Worst customer service I have ever experienced. Don’t bother going in because you won’t even be acknowledged. Whatever happened to saying hello to customers. I was actually keen on purchasing an item but there was no attempt made to show me anything despite me standing at the one display case for over 5 minutes. You lost a sale and a customer! Well done girls.

Too expensive they quoted one price on phone and upped it by $20 when i went in. Conclusion- stick to bevilles!

Tend to find perfect gifts for others here with a range in low to higher priced items

My mum bought a wristband with charms here. Very good customer service. Special thanks to Ms Lee. She was a wonderful and helpful person. 10 out of 10 for the service!

I went there to buy a ring today around 5pm, the women was so busy reading one paper, I asked her to try one ring because I was not sure which size I am and she said “ in Australia the size is for alphabet, you can find it in google” and she left me alone !!!!!! I felt so humiliated, I will never go there again ! The woman is so rude

If I could rate zero stars I would. I have never came across such disrespect in my life and I am a gold member I went in to get a ring sized at first was great ring sent away couldn’t resize to my size so I asked it to be smaller which was great what came next was the worst experience of my life My husband and I went to pick up for Valentine’s Day was told it hadn’t arrive should be back on 17th so went back on 17th still no ring another lovely girl served me and couldn’t find it she was baffled other staff had no idea where it was then it was found in a safe so once found the other staff was helpful and got my ring sent away got phone call it was finally back on the 7th March then we went through the rudeness again with staff member Kim I will never step foot back in that store I’ll be going elsewhere UNHAPPY CUSTOMER