Shell Coles Express Gundagai

I’m currently driving in from Sydney to Melbourne and had a pit stop to pump petrol and I had my dog with me because he needed a break too. I essentially just wanted to ask where I could find 95 petrol but the lady who’s working right now 7:36PM 27 June, rudely asked me “Is that an animal? Please get it out of my store” with a disgusting expression. I was only in for a second or two and my dog did not do anything!! TERRIBLE SERVICE. You are working with people if you don’t like your job just quit because people don’t deserve to put up with your rude attitude, especially after driving on the road for hours!!! So arrogant, disrespectful and DISGUSTING!

Does not deserve a 1 star. Web site says open with all petrol. Arrive to find renovations going on only diesel available. Get your act together. Really peel off and inconvenienced

Very unpleasant and unprofessional interaction with the staff member by the name of Susan, asking me if I had any idea of which car was mine with a very snarky tone of voice, she needs to understand she works in customer service

Extremely poor service...!!!Check the service of male staff on 14th April at 12.55 - 1.00PM....I was waiting at bowser for loooong time and staff didn't switch on the bowser... When I went inside and asked he is mocking at customer... Check your camera.

the worker that was working 24/6/23 around 2:00am was absolutely lovely and very interactive. his customer service was immaculate. and very friendly with a bubbly personality. i think his name was john, please give him a raise- from the girls in the pyjamas

poor service. the lady working on sunday was very rude. not the first time iv had bad experience there. the manager should sort staff out. or get new ones. and this lady should be ashamed.

Worker very rude to customers when asked to borrow a screwdriver.

If I could leave a minus I would. Only station going south in Gundagai. 9.30pm on a weeknight, both fast food restaurants closed so head to the servo for toilet break and coffee. Toilet is locked told rudely to use the Hungry Jack's which is clearly shut if you cared to look out your window. Stick your coffee machine sideways Lady. Very rude staff. I live in Albury so I know not to use this servo for anything! They should just call it a station. Service is non existant.

I filling diesel every second day in my truck and use 14cent discount at $20 spend in store . At night job salesman JHON is not supportive with coustmers as he has problem to scan $ 20 drinks on each fill .Shall should teach him again how he should talk to coustmers .I will not come again . Will fill from mobile in colac

Nice quiet place to park up for the night if you need your 7 hour break. Good Truckies lounge to relax in.