Watches of Switzerland - Official Rolex Retailer

I recently had the pleasure of purchasing a Rolex Submariner from the Watches if Switzerland, and I couldn't be more delighted with my experience. From the moment I walked into the store, I was greeted by friendly and knowledgeable staff who were eager to assist me.Aiwen's expertise was evident as they patiently answered all my questions and provided me with detailed information about the Submariner's features and history. They guided me through the purchasing process, ensuring that I understood every step and felt comfortable with my decision.I highly recommend Aiwen and the team to anyone in search of genuine luxury timepieces and exceptional customer service. Their extensive selection, knowledgeable staff, and dedication to customer satisfaction set them apart from the rest. I am thrilled with my Rolex Submariner and will undoubtedly return to this dealer for any future watch purchases.Thank you to the entire team for an outstanding experience!

I had the pleasure of picking up my new Rolex from Watches of Switzerland Barangaroo, and I must say that the level of customer service provided by Bryan was truly exceptional. From the moment my friend and I walked in, he greeted us with the utmost professionalism and a wealth of knowledge. Despite it being a Sunday afternoon, Bryan was incredibly accommodating and dedicated his time to ensure that we had a memorable experience.What impressed me most was Bryan’s patience and generosity with his time. He took the time to understand my preferences and provided valuable insights and guidance throughout the entire process. We spent a good two hours exploring different models, discussing their features, and comparing options. Bryan’s expertise and passion for watches truly shone through, making the entire experience enjoyable and informative.I highly commend Bryan for his exceptional level of customer service. He went above and beyond to ensure that I was satisfied with my purchase and provided an unforgettable shopping experience. If you’re looking for a knowledgeable and professional watch expert, I wholeheartedly recommend visiting Bryan at Watches of Switzerland Barangaroo.

I recently had the pleasure of purchasing a new Omega Speedmaster from Lili Cheng at Watches of Switzerland Barangaroo Sydney boutique, and I couldn't be happier with my experience. From the moment I walked into the store, Lili went above and beyond to ensure that I found the perfect watch and had a truly memorable purchase experience.Lili's knowledge and expertise were immediately evident. She took the time to understand my preferences and needs, and guided me through the various options available. Her deep understanding of the Omega Speedmaster collection and its features helped me make an informed decision. Her attention to detail and dedication to finding the watch that suited me best were truly commendable.What impressed me the most was Lili's genuine care and commitment throughout the entire process. She patiently answered all my questions, never making me feel rushed or pressured. Her passion for horology and her willingness to share insights about the brand and its heritage made the experience even more enjoyable. It was evident that Lili took pride in her work and genuinely wanted me to be satisfied with my purchase.Moreover, the ambiance of the boutique itself was exceptional. The store had an inviting atmosphere with a wide range of luxury timepieces beautifully displayed. Lily at the other staff were friendly, attentive, and created a welcoming environment with knowledgeable conversations.My experience with Lili and Watches of Switzerland Barangaroo was outstanding. I highly recommend Lili for her expertise, professionalism, and excellent customer service as she made the process of purchasing my Omega Speedmaster a memorable and enjoyable one. I am thrilled with my new Speedmaster and grateful to Lili for making this a truly remarkable experience!

I recently had the pleasure of being served by Ray Zhang, and I must say that the experience was exceptional. Ray's expertise and professionalism were evident from the moment I walked into the store.One of the things that impressed me the most about Ray was his extensive knowledge about watches.Ray was also incredibly patient and attentive. He took the time to understand my preferences and requirements before recommending specific watches.It was a great experience, I highly recommend Ray to anyone looking for new watch in Sydney.

I wanted to write about my excellent experience with Watches of Switzerland to date. After submitting an online expression of interest, I was contacted by Jared and the personal touch was immediately apparent as he was genuinely interested in helping me out. I then met him in-store and he took time to patiently go through a range of models until I settled on precisely what I was after. What really stood out was his patience, customer service attitude and product knowledge. This experience exceeds my expectations based on previous experiences at other Rolex ADs in Sydney and worldwide.

I wanted to take a few minutes out of my day to express my gratitude for the exceptional service provided by Jared during my recent visit to the watch store. He showed a great knowledge of the watches and their history.This branch is my choice whenever I come to Sydney !

I would like to send a special thanks to Bryan Hew and the team at Watches Of Switzerland Sydney for providing an exceptional experience. Bryan has been immensely helpful and professional to deal with throughout the journey of acquiring my first Rolex watch.His wealth of knowledge in timepieces makes you appreciate the brand so much more.I highly recommend Bryan to anyone looking to purchase any watches and look forward to dealing with him again in the future.5 star service and experience.Thank you Bryan!! Hope to see you soon for my next watch and when my wife’s watch becomes available.

First time to this fantastic store, and the shop and staff gave me 6 stars service and welcome feeling. Especially, my sales Ray, very professional and knowledgeable with personal requirements.It's no doubt to come back again when I request another watch in future.100% recommend.

Called in over the weekend to look at a few Cartier watches.Overall the visit was pleasant, staff were friendly but nothing out of the ordinary.I did acquire a Tank Must XL Auto despite the store apparently not being able to move on price due to low margins" on Cartier (Funnily

Thank you so much to Aiwen and the team! Felt so welcomed from the moment I walked in on my first visit. Aiwen was so knowledgeable and patient, showing me every watch and explaining its history.She took down the models I was interested in and kept me up to date about the process. Today I picked up my first Rolex and couldn’t be happier.If you’re looking for a watch, I’d highly recommend getting in touch with Aiwen.