Total Tools Sunshine
34 Reviews
- Tuesday7 AM–5:30 PM
- Wednesday7 AM–5:30 PM
- Thursday7 AM–5:30 PM
- Friday7 AM–5:30 PM
- Saturday8 AM–4 PM
- Sunday9 AM–4 PM
- Monday7 AM–5:30 PM
About the Business
Total Tools Sunshine | Total Tools | Total Tools Sunshine
Contacts
Call Us
+61370650888
Unit 12 &13/484 Ballarat Rd, Sunshine North VIC 3020
Hours
- Tuesday7 AM–5:30 PM
- Wednesday7 AM–5:30 PM
- Thursday7 AM–5:30 PM
- Friday7 AM–5:30 PM
- Saturday8 AM–4 PM
- Sunday9 AM–4 PM
- Monday7 AM–5:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- LGBTQ+ friendly
- Delivery
- Repair services
- Same-day delivery
- Assembly service
Recommended Reviews
DaggerMouth
18.10.2023
Total Tools Sunshine
Spoke to a guy here by the name of Brad,And never in my life have I met someone who cares about a customer as much as I do..I needed a certain tool to fix my car to get to work on Monday..Caroline springs didn't have it.Brad went out of his way( he went back and checked the shelves two times because I changed my mind after he came back once)Didn't have what I needed in stockBut he looked up and found a kit that did have the tool I needed, and then some.He organised part number and checked stock in the Caroline Springs store for me so all I had to do was call them and qoute a number.I've been a mechanic for quite a few years and been met with a lot of nah we don't have it right now
Vernon
15.10.2023
Total Tools Sunshine
By far the best Total Tools I've been to!Staff super friendly, knowledgeable and made my day.Big thanks to Tony who remembered Me and was unreal to deal with, Brad - Legend and Rashand knows heaps about the cordless tools made my Decisions easier. . Keep up the great work boys your my one stop shop from now on.
mohammad ehsani
13.10.2023
Total Tools Sunshine
Bought a dwlt battery for $500 used it only for 3 weeks for warranty keep going up and down for 2 months they answer is we waiting for company is look like they don't care after they sale I deal with total tools not manufacturing hope they understand it
Son Voong
13.09.2023
Total Tools Sunshine
Brand new store with huge product range and lots of room to move around. Great attitude from the team here, especially the store manager and assistant manager. I can always find what I need here, and if I can’t, they would help me to the best of their knowledge and ability. There are other tool shops closer to our factory, but I always come here for the above-and-beyond customer service. Highly recommended!
Justin Lakos
05.09.2023
Total Tools Sunshine
When I walked in 4 people straight away were asking to help me, one guy was walking next to me as I was walking back to the register looking at what I was holding. I just wanted to be left alone to buy what I needed. I understand they're there there for customer service but it was all a bit overwhelming.
Sa Dang
31.07.2023
Total Tools Sunshine
GREAT CUSTOMER SERVICE!! I purchased my Ego lawn mower from the very helpful Dean but Unfortunately I couldn't fit it in my car. Brad the store manager offered to drop it of for me without charge. The staff went out of their way to help me out. I'm definitely coming back. Thanks heaps guys
Antonio Iodice
23.07.2023
Total Tools Sunshine
Tool heaven. Staff are on the ball. I was looking for a particular accessory to one of my tools. I called and was answered by a very sweet and professional voice.I must say, she was very very helpful. Searched for my request and put it aside for me to pick up.When I came to the store, I was greeted by a young fella who knew all about my order. Shows me that communication is very good between staff.I decided to have a look around the store and of course found some other items to buy. I walked past a young lady sticking shelves and I simply asked s question. She turned and recognized me by my voice. I was pleasantly surprised.I can’t speak more highly of the service that I received from all the staff.Winner. !!!!
Van
23.07.2023
Total Tools Sunshine
I have been buying everything here for a few years now and last week I dropped by to ask a question about welding. I was given the wrong advice and I questioned it. He wasn’t too happy and asked the girl to serve me instead. Instead of serving me, she went about throwing out rubbish and putting other things away while I was standing there waiting. When she did serve me, she laughed when I asked can I also cut the welding wire, instead of turning the roll in reverse to save 1.5m. Very arrogant and unprofessional, considering I just spent over $1000 at their insider night. I’ve be shopping at other stores that appreciate my business.
Gavin
22.07.2023
Total Tools Sunshine
Purchased the wrong thingwill not offer a refund nor gift cardneed to spend in store same amount or moreon the same dayafter shopping around for 20minthey came back and offered me a full refund.store policy needs changing
Michael Oklob
22.07.2023
Total Tools Sunshine
I've visited this store a few times since it's opened. Found the staff to be friendly and helpful. Plus the store has always been neat, well stocked and the prices well marked.
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Unit 12 &13/484 Ballarat Rd, Sunshine North VIC 3020
Total Tools Sunshine