Zippy Rentals Canning Vale

No moving truck van was available either Thrift or the Budget so I had no choice but to use Zippy rental. Hopefully for the last time. Zippy was not that bad (other than that bits falling off, remote does not work, and admin is below par...) but the others company van are much better, and cheaper!!

Had a positive experience hiring a small Canter van from Zippy in Canning Vale.The vehicle was well presented and easy to use, handover procedure on a very busy Saturday morning was smooth and thorough (make sure to be there at the arranged time) and the pricing was fair.Would be happy to use them again should the need arise.

Wow what an awesome experience this morning. The opposition really left us up the creek without a paddle. Canningvale called Bibra Lake and secured we think the last Ute in town with a tow bar. Upon arrival the meet and greet was world class. Jen was a super star she went from good to great very quickly. Jen advised us she was new, wow was the reply we would never thought so as your service has been mint. The other lady sorry forgot the name must be a fantastic mentor

Our initial contact with Zippy was very positive. A newer front-desk employee at the Canning Vale branch returned our email inquiry via phone call. She was very friendly, accomodating and diligient. She did not have a vehicle readily available but was expecting one the next day. Within a half-hour, she called back again saying a car had just come in and we were welcome to it. The next day after picking up the car, unnoticable to us, our teenage (car connaisure) son thought the front tire looked low so we decided to test the pressure to be on the safe, and he was indeed correct! We inflated the tire and all seemed good. However, the next day, we noticed the pressure was not holding. We let Zippy know immediately however their offices were closed. Monday morning, Zippy returned our call and the lady on the other end was quite abrupt and unfriendly (not the same person as on our initial encounter). She asked us to bring the car in, which we did and then proceeded to tell us it was our fault and we had to pay for the tire to be fixed! What popycock! How absolutely ridiculous! And they did not refund the early drop off of the vehicle. They blamed the tire on us saying they test the tire pressures before each car goes out which is absolute bullocks considering how fast the car was turned-over in the first place. We should have not been such good samaritans! Zippy should NOT be in the car rental buisness and the WA regulators should have a look at their rental policies!

Had to give one star but not even worth that. Rented truck for less than 1 day. Emailed 4 days later that truck was scratched and owed $950 on top of $550 they kept. I disputed as never damaged any part of the truck and told it would go higher. Called GM twice, no call back. Then 3rd Jan 2022 this year they debited my bank account the $950. Unethical family run and owned business. Go elsewhere people. Never had issues in 20 years of hiring vehicles globally until Zippy's.

Thank goodness for Google reviews... I enquired about their $36/day Corolla deal but of course, that was the base price and by the time all the extras were loaded on top, it turned out to be very expensive. Very happy that I read these reviews first though... I let the company know that I had changed my mind based on all the Google feedback about having to fight for the return of bonds. They didn't even get back to me or respond to my concern. Definitely dodged a bullet!

Hired a van for the day to move house! Good prices and great service

Rang to book a truck for next Thursday, Lady ran through the cost no problems there, took my credit card details... so i ring today (less then 24 hours later and a week in advance) to be advised that the $179 is non refundable however this was never mention at time of booking!!! had this been explained i would never have gone ahead with the booking. if any money disappears from my account consumer protections here i come!!

Thought it would be a good company, however I was wrong! The truck drove well, and was clean. There were lots of scratches on the truck, not a problem. We dropped off the truck in perfect condition, 48 hours later, I get a call saying there was a scratch on the truck. Why did it take them 48 hours? The woman I spoke to (Michelle) was incredibly rude to me, saying we would have to pay in full! Which therefore meant I wouldn't get my bond back. They said that we had scratched the truck - we didn't. There was a massive scratch going downwards - think we would have noticed. I firmly believe this company doesn't want to give their customers their bond back. I wouldn't recommend this company to ANYONE!!! Honestly to anyone looking for a truck rental, go somewhere else. These guys aren't worth your money.