Milestones Early Learning Kellyville

Lovely centre with experienced and loving teachers. Got a lot of support to help the little one to settle in. Wish could have found this centre earlier.

Terrible centre, ever since they’ve been bought out. Kinda-mindi was great, Milestones should just shut down before any other tragedy happens. If you are thinking of taking your child here… don’t!Don’t take my word for it, ask the educators looking after your children how long they’ve been there. Staff are constantly leaving, parents are constantly fed up and pulling their kids out. It’s an unstable environment. Obviously they will also use the “we are short staffed” card to excuse their constant lack of ability to care for the kids.

I completely disagree with Jessica Martin who wrote below negative review as we had a completely different positive experience.We were pleased with the service provided by the kindergarten.Very professional and educational center!My daughter was very happy, the staff were very professional and friendly. Previous Kindergarten areas that my other kids attended are incomparable to how delightful this place was.

It's with great and tremendous pleasure that I leave a glowing review about this centre. My daughter came to this centre after a visit from another centre that she we were all not happy with. Our first encounter was with Clare parker the previous centre manager, who was incredible and kind. Toured the daycare by the wonderful and very memorable Miss Ruthanne would made us feel so welcome. My daughter (then 9 months old) absolutely bloomed and blossomed at the centre! making some incredible friends and memories and crafts! the educational aspect is spot on and very creative! the involvement with the children and the way they celebrate each child with attention and care. They practically sleep trained my daughter who previously refused day-naps! incredible! kept up her toilet training and where very catering to her dietary needsI didn't have the pleasure of meeting every single educator personally but I wanted to give a special thanks to Ms, Dezza, Erika, Mary-Anne, Olivia, Shyamali, Bec and of course Miss Casey!!!it breaks our heart to be parting ways with this centre! if we were not moving so far away we would have happily stayed here. Arabella will miss you all so much!Thank you all for such an incredible experience!

Our family loves Kinda-Mindi Acres Road the staff are like family and they are always available for a chat about your child. There is also great communication from management letting us know what is happening daily as well as the year ahead. This centre has a great preschool program and they ensure a safe, clean and wholesome environment for the children.

Unfortunately, the reviews from 6 months ago and prior were for 'Kinda Mindi' which has now been taken over by Milestones Early Learning, run by the Affinity Group, so the review stars are super skewed. Kinda Mindi was 5 stars; Milestones is worth <1.Where do I start?We started at this location almost 8 years ago when it was Treasure Island, then Kinda Mindi. Was absolutely amazing. Long term educators we grew close with and management that cared.Then Milestones took over and has gone downhill very quickly.A quick rundown of how it is now:- your child will be sent home at the slightest sign of ANYTHING. Your child has a small spew because they're eating rice and have a known reflux issue with rice for which they are medicated? They're excluded for 24hrs and/or need a clearance certificate.- ONE slightly runner poo because they are a fruit that does that? Sent home, excluded for 24hrs, need certificate.- All long term educators have mostly left in droves, unhappy with management who now treat them as merely a number. New staff all the time.- The place is dirty! Nothing seems to be cleaned anymore.. used to be very good.- Advised by unnamed (ex employees, or current, I won't say) educators that the education program is significantly different and out children won't benefit at Milestones like t at Kinda Mindi. Have been told it is substandard.- Management is not great. You'll receive threatening emails that your child will be unenrolled if you don't immediately do something (even something as simple as changing your pin on the sign on app!). Super unfriendly now and clearly stressed.- Need some important info that should be available well in advance like when the daycare is closed over the Christmas period? Well you'll find out a couple of days before, only if you call up, and only then will it be put on the app. Use a parents WhatsApp group if you want any info or have some to share.- You'll pay more at Milestones. Centrelink covers 10 hour days, Milestones charges 11. You'll also pay for public holidays - where does that money go? We know it doesn't go to educators wages.. or I'd be more than happy to pay that (even though previous and our new centres don't change like that).- The app is absolutely horrible. Subpar to anywhere else.I could honestly go on if I sat down and had a.good think about it.But I think YOU should have a good think about it before you send your kids here.Don't get me wrong.. the educators are fantastic, doing their best working in a horrible environment run by a horrible company.Look elsewhere if you love your kids.

What a shocking experience we had whilst my boys attended this centre! Communication is extremely poor between the staff and families. The centre director would take days to write back to my emails or in most cases didn’t even write back at all, took additional money out of our account without speaking to us first or to notify us about it. Staff didn’t really listen to my concerns I had around my oldest sons social and emotional well-being, to me it seemed as if they couldn’t really care less and would tell me it’s fine when my son was clearly distressed about things that were going on it terms of having no friends and other children saying nasty things to him, there were cases my son got hurt by other children and none of the staff could tell me what happened and they said no one saw anything and everyone would pass the blame around. When my son was toilet training on a number of occasions I would pick him up with his pants soaked in urine. Kids would not have access to their water bottles as the drinks trolley would be inside when the kids were playing outside, I clearly remember picking my son one afternoon in the middle of summer and he was sweating, red faced I got his drink bottle from inside and to my surprise it was empty as well!! My oldest son attend the centre before kinda mindi took it over and since they did I watched it slowly go downhill, staff have gotten incredibly lazy and don’t want to put in much effort. Also I find it interesting that they told my sons speech pathologist something completely different to what they would tell me. Since I took my boys out of this centre and they now attend another centre, my eldest son is happier, more confident and absolutely thriving! Also now I have another centre to compare this too, it really puts into perspective how little the educators put into planning and organising activities/learning programs for the children on a daily basis. Best decision taking them out of this centre!

Ever since the affinity group have taken over this centre it has gone downhill significantly.Lovely educators that worked at the centre for years started to leave in droves and seemingly new educators that joined the centre have left too.The centre is beginning to look rundown and the hygiene standards have taken a backslide. I would drop my child off at the centre early in the morning and the floors were often dirty (particularly the 3-4, 4-5 year rooms) and the rugs in all rooms appear noticeably dirty and not cleaned often enough.Management at the centre is disorganised and hard to communicate with, the accounts team kept making errors with our accounts and over charging us (particularly after the take over).All the while, milestones continuously increase their fees. It is clear that the money from the fees is not invested back into the centre, the children and dare I say a decent wage to their educators (because why are so many of them leaving?), But rather the money seems to be lining the pockets of some person much higher up in the affinity group that wouldn't have a clue or care about this centre and the people and children in it. We have since removed our child from this centreThe educators are absolutely lovely and do the best they can for the children, however I suspect they will leave too because that's what's happened to so many before them ☹️