Sydney Ultrasound for Women - Kogarah

This is my second pregnancy going back to SUFW at Kogarah. Overall my experience with the clinical staff, sonographers and receptionist are good. They are caring and helpful. This time round I brought my first child whom I had my scans done there too and they gave her colour pencils and paper to draw. They made her feel welcome. I would give this place 5 stars for their service however, the booking system via telephone and e-mail is so difficult to get through. It becomes almost a barrier for me to want to go back which is why I have to book my next appointments with the receptionist directly at the center. Any changes needed will be a nightmare trying to get through to their call center as I believe they use a call center to pick up calls and make bookings. The online booking is an email form and isn’t as responsive either.

Don't be put off by the rude call centre staff when you phone to make an appointment. The actual staff at Kogarah are all beautiful. They couldn't have been kinder or more helpful. Highly recommend.

I had my NIPT test and ultrasound done here and the service was absolutely wonderful! Receptionist was so lovely, Pam who did my ultrasound explained everything so well and was very friendly, Princess was my blood test consultant who was also so friendly and explained everything so well. My blood test was done so gently and professionally.Would highly recommend this clinic!

I had my NIPT test done here and I had the most lovely experience here. The lady’s are so informative, friendly and helpful! Being my first pregnancy it was so nice to have such positive and caring people around me every step of the way. I definitely recommend this place!

I've consistently found SUFW to be excellent, I wouldn't go anywhere else for my ultrasounds. The receptionists have always been friendly and helpful and the sonographers are very professional, knowledgable and do everything they can to make sure you're comfortable.

Dr Ritu is amazing! I am blessed that I am currently 23wks pregnant and all because Dr Ritu picked up i was going into labour at my 19wk scan, i was rushed to emergency hospital for an emergency surgery, and my baby was able to be saved. She is happy and growing each day! To be thankful is a complete understatement! Reception staff are friendly, helpful and professional.My only critic is the booking system, it takes ages of waiting on the phone to lock an appt in, however I try and combat that by booking my next appointment when I'm actually at the clinic which works for me.Overall I definitely recommend this clinic to all expectant mothers.

I had a very painful and invasive scan done here today and the receptionist girl was very lovely and discreet when discuss my appt preparation that I had to do and making sure I was okay when I was leaving. The doctors I had made me feel comfortable and were very considerate and sympathetic to the pain and discomfort I was feeling.

Prior to attending I did have some hesitations due to reviews that I had read online, however my experience was fantastic!Every person I have come in to contact with for my 2 separate appointments had been absolutely lovely and have made me feel very comfortableI would not hesitate to recommend this clinic

Visiting the practice itself, excellent service and experience. Great reception and terrific sonographer - friendly, knowledgeable, warm. But the call centre really lets them down; rude and aggressive - not what you want when booking a medical procedure. Please remedy this, it would help potential patients feel more calm coming to see what is a great team.