Northbridge Medical Centre

They charge more than everywhere else ($90 for an standard appointment) and don't want to spend more than 2 minutes on each paitient. I took my soon on a Saturday early afternoon as I had the fear that he might have sore throat and he might need an antibiotics. The doctor looked at his throat for less than a second and told me he is fine and doesn't need antibiotics. 2 hours later my son had high fever and refused to eat food as if he has sore throat.

My first consultation because of high blood pressure. Dr. Jackie Mak has been thorough on my medical history and taken time to explain to me about high blood pressure and course of diagnosis and treatment. Definitely will come for a follow up consultation.

So many appointments available. On time. Dr Jackie Mak is very friendly and knowledgeable. She makes you instantly feel comfortable.

Northbridge Medical Centre is a great Drs surgery. I have seen quite a few of the doctors all of who have been very caring, proficient and easy to talk to.The doctor who has gone above and beyond to help with various issues on many occassions is the wonderful Dr Dominic Sinagra.I would highly recommend Northbridge Medical Centre.

We scheduled a phone appointment and a woman called us 10 minutes before our appointment to confirm we are coming in. We told her it was a phone appointment and she didn’t realise until she checked the system and realised it was in fact a phone appointment. She then said payment needs to be made up front over the phone but we can come into the practice to get a $40 Medicare refund so we agreed to pay the $90 fee. My partner then came into the practice to get the Medicare refund a few days later and was told no refund could be given as it was the first time we had an appointment there. They then called us after complaining and put blame on my partner saying that they “would have told her this on the phone”. We would have never agreed to pay this money in the first place if it was made known to us. She also would have never made the effort to go into the practice if she was told over the phone that she could not get a Medicare refund. Very unprofessional way to deal with a patient and bad customer service.

Very revolving door GP... I had been sick for about a week, paid $85 to list off symptoms. Rather then getting down to brass tacks and seeing what was causing the problem, she just mindlessly agrees then throws a bunch of medication at the wall and see what sticks. Have some awful mouth ulcers that have been keeping me from eating, prescribes me an over the counter mouthwash Aspirin I can get anywhere which was no where near quick enough. Had to buy a gel version which worked way quicker and provided with me huge relief, effectively doing her job as a Doctor better... Also had a bad cough (not COVID) that would not stop, clearly affecting my sanity. She prescribed me some specific cough syrup which was discontinued in Australia, so I had no choice but to get the standard one because of how sick I was, some antibiotics and fingers crossed... no follow up. Going to another clinic for a second opinion. My job makes it difficult to book a morning appointment, I should have read the reviews. Isn't the Hippocratic Oath a thing?

I have been attending Northbridge Medical Centre since they opened and always see Dr Alex Koh. He is a brilliant and outstanding Doctor and never guesses anything, plus will always refer you to a specialist if he sees the need to do so. The consultations are thorough and you never leave without your problems being thoroughly addressed and investigated. The practicing nurse is also fabulous and interested in making sure that your are comfortable and ensures the you know what injection or vaccinations are to be administered. They are a delightful practice and have recommend friends and family to the practice. Thank you for being our families health care provider.

I've been seeing Dr Koh for about 7 years for complex medical issues. He's always friendly, professional, knowledgeable and to the point. I feel like I have someone backing me through this journey; something that chronic illness sufferers don't always have.The Reception staff are also lovely.

We had a wonderful doctor who sadly left. However have continued to go there. The 2 doctors l have seen are great. I'm always happy to go there before anywhere else