Bloomex Pty Ltd

I have used Bloomex in the last two weeks. Birthday flowers to business address in Brisbane did not get delivered until five days after delivery date. They promised delivery every day but were full of excuses and further promises. I was told: The order was delivered at 8:20 pm and no one was there at the business when there online details claim that businesses will be delivered between 830 to 5 pm, that the driver had a car accident, that the flowers were not delivered from their warehouse, that Sherwood was not in their delivery area, the flowers would definitely be delivered the next day with a significant upgrade, that they only deliver Tuesday to Saturday, no Monday deliveries in Brisbane. There were so many phone calls and emails. The flowers are couriered up to their Brisbane warehouse from Tuesday to Friday and then couriered from there. it is no wonder the flowers are in such poor condition. Requests for refund were denied, so I went ahead with delivery option. Never again.

TerribleDon’t use them

Ordered a flower arrangement for a funeral of a relative and what was delivered was a totally different flower arrangement. Will go through Department of Fair Trading for a full refund. Their phone and email system is hopeless!

This is very unreliable company who have no clue as to what they doing. Never buy from them.

Ooops. I want to share some pix of this glamorous bunch of flowers but how how how???

Thanks for the great tips to keep my sent flowers alive! Pity you couldn't be screwed reading our email and didn't comprehend the constructive feedback we provided, and instead sent an implication that it was my fault that the flowers are dead and dying after your poor choice of courier took over a week for the flowers to arrive.Happy engagement to us!

I organised for you to send flowers to my dying mother, by the time they arrived both she and the flowers were dead. Fitting.

I ordered a large bunch of flowers for my mums birthday. They were delivered days late, battered and bruised. I requested a refund but they refused, citing that they had already paid the forest and courier. All they offered was credit. I have repeatedly requested a refund and they have now said they will refund minus delivery cost!! Such terrible terrible service.