Sara Lee Factory Outlet Woodpark

Amazing service. I submitted an order online for some cake slabs at 10:40am Friday (we live Locally to them), order was delivered 10:58am. 18 minutes! Unbelievable good. Some companies have next day delivery, Sara Lee Online - next minute delivery! 5 stars!

Response to owner comment:You offered to cancel my order and give my money back on the day of my daughters first birthday when I need the cake. The least you could do was deliver to my house free of charge after I waited at your door for two hours with no response when you were inside ignoring me.I never asked for a refund, I just want everyone know what type of person they are dealing with when they make an order with you.You should also get educated on how to speak to people and how to run a company.Original Review:Placed an order online and received a call within a few minutes to arrange a time for collection.However the next day I went to the address 81 Albert StreetGuildford West which was provided by them for collection and its a corner shop who have no idea about anything.Found another address online 5a Virginia St Guildford and no one answered the door for an hour.After trying to call multiple times while waiting there finally got through to the driver who had no cake and said he wasn’t picking up or answering because it’s Sunday and they can give my money back.I don’t want my money back I want the cakes I ordered.They are the ones that called me said my order was in stock and can be collected Sunday at 10.30.They ended up delivering my order to my house however the whole experience was frustrating, unprofessional and a waste of time.

I have not attended this place but was unable to find a place for reviews on Sara Lees site, don’t want to know how bad their products are. I recently purchased both the Apple crumble tasteless sludge in a bowl and the snack apple pies are tasteless insipid pieces of pastry with tasteless apples a real disgrace and disappointment. I purchased these products previously and had no problem tasty so sad to see how badly they are doing.

Had a great experience recently with Sara Lee online after placing an order for some cake slabs. The customer service communication was excellent and they kept us in the loop throughout the process. They were even able to deliver the slabs to our function venue. Fantastic experience all around and highly recommended!

There is no factory outlet! The address listed on google is a house! There is little takeaway shop nearby that looked horrid. Don’t even bother! Got my cake & other supplies elsewhere (& cheaper than listed on their ‘grove’ website)

I would like to say special thanks to the woodpark saralee outlet. I called around 10am and had my cake delivered by 11.20am same day! I couldn’t believe it as it was a last minute request for my sons birthday! Cake is delicious plus the service I got on the phone was amazing! Thank u so much .

Quick and efficient customer service. Great range. Website easy to navigate and my order was delivered in under half an hour - seriously. Danny is awesome. Thanks Danny.

Awesome online ordering and slab was ready! Will definitely order again.All those negative reviews lol.It's slab cakes guys order online doh

Went there today looking for a Sara Lea outlet all there was a little party shop selling a few large slab cakes not a large range very disappointed apparently it closed years ago but is still on google as a outlet