Avis Car & Truck Rental Melton

Smoothest transactions every time! I didn’t get the guys name at front desk, but he’s always so pleasant. Our truck had an issue on day 2, and and within 10-15 of my initial call, an RACV technician (which was also fantastic) came out and had the truck running within minutes. Highly recommend.

Such a terrible experience with this mob. They ripped me off for the excess kms and over charged me around $60. I have asked for the invoice 3 times and finally I get an email back from them and they forgot to attach the invoice.They are so inept they just hope that you'll give up and lose patience with talking to robots from the Philippines who's only job is to protect the company from giving refunds from mistakes they have made themselves.I guess the next step is to goto consumer affairs but for $60 it's really not worth my time.Do yourself a favour and never use Avis Melton. There are so many better options who actually value the customers that put food on their workers tables.Karma will bring you down, I suggest you reframe and respect your customers time and not allow this sort of thing to happen again.. you've lost me for life over $60...

Great service! Professional staff! Quality for your money. Best place to hire a vehicle!

Great staff, great prices. We had an issue with the moving date, Avis just allowed us to bring the truck back and we organised another day. Thank you for that.

The map sent me to the opposite side of the main road but other than that it was okAvis itself was pretty good

Do yourself a favour avoid this branch run by a guy & girl (dad & daughter) or husband & wife. So rude and the young woman so smug. Only asked if they had a truck and the answers we got lacked empathy and I don’t think they know what customer service is…. If we were going to use them NOT now… and reading the other reviews quite glad we didn’t

Lexi was so helpful with my booking experience. She made everything run so smoothly with pick up and I was happy with the 12 seater bus. We will definately be booking through these guys again.

Good Customer Service and fairly straight forward when hiring. Plus I have found AVIS in Melton isn't into Scamming Customers with false Damage reports like a select few other Hire Companies can be.Actually do highly recommend this Business (although a Chamois could be used to make the Cars cleaner). Still a great hire place 100%

Incorrectly charged right before working hours ended leaving no time to call and discuss additional charges. Vehicle equipment supplied was not working correctly and was dismissed when notifying upon return. Likely not to be rectified before the next customer.

Excellent service, staff, pricing couldn't be more happy. Thank you