Homestyle Aged Care Melville Grange

Nice place well set out friendly staff

A huge Thank you to the CSM at Melville for leading such good team of nurses. She has saved my Nans life and she is still with us. All the staff are lovely and look after the residents very well. Thank YOU

I love visiting my nanna here. She is happy and it is such a lovely, homely place its just like visiting nanna at home, with alot of her friends visiting. The staff take great care of all the residents and treat them like family too. I hope i end up in a home so lovely when I need to.

Our dear Mum has been at MELVILLE Grange Berwick for just over 4years. From the very first day she moved in as a resident it was obvious to us that we had picked a beautiful home. Incredibly, all staff seemed to care equally for all residents. I am a frequent visitor ( 3-6 times per week ) and vary rarely have I seen anything that caused me concern.The DON who has just retired was the most wonderful caring DON/Manager and staff and residents alike held her in high esteem. She personally knew them all by name and addressed them accordingly.The new renovations have now finished, all of the rooms in the entire facility are brand new and beautifully appointed.The meals are constantly a wonder to me, a roast on most days with all the trimmings, a varied selection each and every meal, morning and afternoon tea, supper etc etc. I can smell the beautiful food at each visit and it actually looks as good as it smells.Nothing has ever been a problem when asked, I personally recommend MELVILLE Grange Berwick to any family who needs to find a safe and happy home for their loved family member..

Used to be such a good facility, but now we have the manager from amaroo with 10 non compliances Im so worried about my Nanna and all her friends. my great Aunt was at Amaroo and heard so many horror stories shame they are going down the same path. Homestyle sort this out! why would you get this lady here. She is not professional and can't answer any questions! how long has she been a manager ? all her friends and family work for her and all the good staff leave. I hope the department keep a close eye on this before it happens again. Why weren't the families advised or given a choice???? NOT HAPPY

My nanna has been here for years and it is a great place

We chose Melville a few years ago for mum and glad we did. I’d like to thank the caring staff for their kindness, compassion and being a family to their residents. The night shift team who not only extraordinarily cared for mum but also comforted the family during mum’s last few hours. Thanking all staff who treated mum as their own, most credit to Janine. To the DON Donna a canny young lass who’s so much on the ball and has brought in a convivial aura to the home, made such a huge difference. To the CSM Zenia for facilitating my family’s visits and for her unending support. She has a good head on her shoulders and brought my family together during our most challenging times. My family finds the staff at Melville in general to be caring, engaging and willing. Keep the flag flying melville.

My Dad was in hospital and it was decided by family & medical staff that dad needed to go into full care. I rang MG & spoke to Celeste, very helpful but then after that, I never got a call back and had to keep ringing them. Even after I gave her dad's aged care assessment codes so they could ascertain whether they could meet dad's needs, still no response from Celeste or the DON. Very disappointed as we were getting pressure from everywhere and we couldn't even get past the first point of contact. I can't believe people don't call back. My poor dad is so confused as it is, all we wanted was some caring people to assist us.

Excellent facility taking perfect care of my aged Mother and many others. Highly recommended. 15 out of 10.

My MIL has been a resident of MG now for over 3 years. Recently she lost her son who had been ill for a very long time. At 97 this was a very hard time for her. I wish to thank all the staff that supported her through this time especially Celeste who took a personal interest and went out of her way to be friendly and kind during this sad time. My MIL was and is very grateful for the special attention that was given her. We are so happy that we chose MG for her.Kerry Graves