OTR Para Hills West

Refused to serve me petrol as I was putting it in a Jery can and not putting any in my car and their excuse was it's company policy, I thought your company policy was to serve petrol to the public what an absolute disgrace I spend over 100 dollars per week for my vehicle and work equipment plus we have two other vehicles in our fleet with the same or more equipment that need petrol, I cannot believe it you should be ashamed denieing hard working people there need to make a living , I know it's not much to a billion dollar corporation but you will no longer receive any of our money. Went to Caltex down the road and they were happy to serve me and thought that it was ridiculous how you treated me.

Absolutely terrible experience,Service station attendant Baltazar.8:15 p.m. on a Thursday night pump number 1, I was was asked to pre-pay fuel.Operator working has victimised me by turning off the pump and requesting prepaid to me only.So, knowing only myself has been asked to prepaid fuel, I've given Baltazar a fair mouth full and asked him if everyone is pre-pay or just me ?, which he replied YES everyone. I challenged him on that and told him I have nothing to do for the next 10 minutes, should I sit around and see if everyone was pre-pay. I hadn't even reached the exit door and seen that a person at pump number 7 that pulled up after me had fueled up and heading towards the entry door to make payment. I didn't need the 10 minutes to confirm that I was discriminated against and victimised. Which I stated allowed for all customers to hear and baltazar to see and hear that I was discriminated and victimised. I am now completing an email to write a complain to the management director.

Friendly people always willing to help great coffee

Coffee was ok service was ok but almost over charged untill I picked it up.

Absolutely terrible experience every time I have been to this OTR. The staff roll their eyes and slamed the drive through window, I ordered 15 minutes early via the ap and the coffees only started being made 5 minutes after arrival, and when we asked the staff member gave nothing but attitude.We will be making a formal complaint as this has happened more then once.

Have now been in there 3 times, first i waited 15 minutes with no staff to be found and almost walked out with out paying, second time got served by a lady who had some attitude problem and in disgust i walked out and left the items on the counter to now going in around 9.30 this mornimg to hear the lady i assume the manager making coffee swearing and talking like she was at a dingy pub to the other worker and showing no respect to customers what so ever. Refuse to go back.

We went on 26/02/22 to otr and purchased car wash, orange juice and mac n cheese bites.Firstly There was a deal with orange juice and pie, they didnt have a pie so they could’nt give any other deal.Anyways i asked the lady if mac n cheese bites have meat it in as i dont eat any meat and she said no, so i took that with orange juice.We washed our car went home and ate mac n cheese bites when my husband and I took a bite and there was meat in those I told my husband, he rang the store and spoke to a guy and he said sorry that person wasnt aware. Whoever is selling should know these things thats why we always make sure we double check with the person who is on the counter.Its religious thing for us and we dont eat any meat, you should understand that its not about money.Guy we spoke to told my husband sorry but we can give you a refund.Not happy at all

Subway Staff rostered on at 6:30pm on 27/4 did not check speaker box for over 12 minutes, all 3 staff were out the back not wearing their head phones. I rang and a lovely Lady serving customers for fuel answered the phone and got the Staff to serve me, She was very helpful but the other 3 Worst service ever.Ordered 3 things, 2 were ok but one was a soggy mess with too much sauce, I asked for no sauce.

Worst otr ever . I never go anywhere other than otr . I always use my otr app to get fuel because i get discount . But the night attendant old lady asked me to prepay before i refill that was very rude to me . I read other reviews aswell everyone has same issues and its not getting resolved . Never coming back to this otr . I paid 100 dollars in advance but my car’s tank was not full so i had to go back and pay more to get more fuel it wasn’t convenient for me .