BIBA Academy Swanston Street

Go see Troy! He is fantastic and saved my hair who someone else totally ruined. I didn’t have to tell him him much and he understood what I want to be done with my hair. He is an absolute professional and takes care of you 100%. It’s a pleasure getting my hair with Troy and the entire staff is amazing and helpful. Definitely going back again.

Excellent cutting experience! The barbers here are nice, patient and professional, my barber exactly understands what kind of style I would like to have for my hair and he asks my opinions before and during the cutting process!Btw it costs nearly one and a half hours to finish the whole process (wash, blow dry and cut), just make sure that you book an appointment in advanced and you are not in a hurry that day, enjoy it! :)

I asked for a fade cut. Haircut was ok, not 100% straight. It was the first time she tried to do a fade. In the end the teacher corrected most of it.But it's ridiculous that I had to pay $25 for a simple haircut, in a school, from someone who has never done this before. I better went to a professional barber then in stead.Three years ago I paid here $10, on the website they mentioned now $18 (with the Green Fee incl). I've been going to barber schools all over Australia and the prices vary all the time from free to $10 max.

I had a men's cut here on Monday 05/12. My barber was the Teacher at the Academy. I was told they take extra time and care with haircuts as students require attention, however the women who cut my hair couldn't get me out of the chair quick enough. It seems I made the mistake of saying how I think Dan Andrews is a tyrant and the most Marxist/Fascist/Woke Premier in Australia's history (which he is). Now the first thing that should be stamped onto the retina of anyone with a customer service position - especially a Barber is to be professional and not take offense to the political views of their clients. But not this Barber...her demeanour immediately changedl, she became negative (which I could see and feel) and then basically finished my haircut even though I wasn't completely happy with it. I tried to explain what I wasn't happy with, but she ignored me, said It's 5 O'clock and we're now closed"

Got my hair done here a few months ago and was pretty disappointed with the service. I asked for a brunette copper & the color I received was great. However, I don’t think that the stylist did an accurate job on the wash out process. A few days later, I washed my hair and was bleeding red color all over. This occurred 3 washes after the dying job. I got the color in towels, clothes, and sheets. When I reached out the Biba regarding this issue, the lack of communication and time surrounding the response was ridiculous. I am still waiting (almost 2 months later) to see if I can get a refund. I do not have an Australian bank so I understand that it could be difficult but I have gotten no follow up regarding this issue. TBH in the future, I will spend the money to go to someone who knows what they are doing and isn’t leaving me with ruined items and an extremely faded hair color by day 3.

First time I got a mullet, so yeah I was a bit nervous about it. Loved how much attention both the student and the supervisor put into it. They both made me feel like they knew what I wanted and what they were doing. Love the result!Because of me having loads of hair, and not a trivial cut, it took about 80 / 90 minutes. So don't be in a rush.

I attended here today for the 1st time. Obviously was nervous but thought what the hell it’s only hair, good to try something new and the location is so convenient for me. I had a lovely hair dresser Aisha, who checked in with her supervisor regularly before doing anything to my hair (which was reassuring). Everyone took great care of me and were friendly. I am very pleased with my colour, cut, style and treatment. You also feel like you learn a lot as you watch them do other clients and feel a part of the atmosphere as well. All the other clients walked out with great hair too. The supervisors check the work to make sure it’s great before you leave. Took 3.5hrs for my hair, which I think is pretty standard and cost $145 which is an awesome price. If you don’t mind being in a training environment, I highly recommend! After all these are tomorrow’s hairdressers! Thanks everyone especially Aisha!

My experience at Biba is always positive. The teachers are of the highest standard and oversee each procedure. The students are wonderful. I have loved every cut that I have had here. Highly recommended.

My first time at Biba and it was wonderful. I had Taz and they we’re amazing. They were attentive, kind and did a wonderful job. One of the best cuts I’ve had in a long time. It is a school so be patient with the students and you will love the results. Would highly recommend :)