Revamp

i went to revamp to get my roots bleached and get rid of the regrowth as my normal hair dresser was unavailable. i have previously worked with this store and did remind them i wanted to go lighter. after them not starting my appointment on time and continuously stopping and starting my hair they kept changing my finish time. i had to postpone my appointment i had later that day twice as my hair was simply just not getting finished, my hair toner was left on way too long as it wasn’t washed out on time because staff were having personal conversations with their children and other customers. i had to leave without getting my hair blow dried because of how long the appointment had already gone for, which i know was my decision but was still extremely frustrating!! when i got into the car i realised the state of my hair, my roots were brown which is not what i asked for and we’re not blended, the bottom half of my hair was not toned and was orange and white!! i cried and immediately messaging my normal hairdresser to tell her what just happened, she was in shock after receiving photos and what i explained. i’m overall upset, out of pocket and really angry with my whole experience!

Just want to say thank you so much to Kayla for doing my hair a few weeks ago I’m in love with the colour and style. I’ve been to serval hairdressers over a period of time and have hated what they have done. Going intoRevamp literally I come out loving everything I get done. Kayla is amazing at what she does I highly recommend kayla.

Took My Mum for a Beautiful Mothers Day Outing~Worst decision ever!!Mum had a junior give her a trim when she asked for a style cut, played with her hair for 45 minutes attempting" to curl it with no luck. When My Mum asked for the front to be shaped she was told it wouldnt sit right.My colour has a green tinge

The best, I went in with my hair looking like a birdsnest and came out with smooth lovely hair

Felt very unwelcome definitely a different vibe to the last time I had my hair done there ,didn't appreciate the looks I was recieveing by the Islam girl that was meant to cut my hair i found her very rude esp when I had to brush the knot out of my hair myself to which she rolled her eyes n walked away and whispered to her manager to words I don't know but I'll definitely say felt very unwelcome and felt like my services were rushed and left feeling very unhappy and dissapointed to say the least very dissapointed.

I normally get a hair cut from This business but will never return I normally get a number 2 all over I turned up at 4:47, 13 mins before they close.The 4 girls standing at the front counter on their phones socializing I asked twice before I got their attention. They all looked at one another and said “we close at 5 which is in 10 mins “No what would you like or even a thought if it was a simple haircut, just we close at 5.I understand that it was near closing time but while there is plenty of staff standing at the register having a food old chat surely someone had a spare 5 mins for a male head shave…..If you guys are not taking new customers after 4:45 why don’t you just close the shop then ?Very poor customer service.

I got 1/2 a head of foils, cut and blow dry by Jane! She did a great job and I will definitely be back to see her again! I love all the staff at revamp penrith, they are amazing! Thank you so much, you are all very knowledgeable

The girls working there are so so lovely. Especially Kayla.But the service provided & salon itself aren’t great. The senior staff had less of an idea about what was happening then the trainees ahah.

I didn't get what I asked for, but I am still happy with my hair.What annoys me the most is the unprofessionalism, they had boyfriends, kids and friends come in for a chat and I was left waiting at the basin, which isn't very comfortable.Would recommend if you have the extra time to spare.

I left Revamp in tears this afternoon. My appointment was to achieve an ombre dark to light. I went in having light brown and blonde hair. I have what looks like a regrowth band of dark brown, then basically orange hair. I was made to feel like it was my own fault. The worst experience I have ever had with a hair dresser.