Tararray Pet Retreat

I have placed my 12 yr old 2.8kg chihuahua two years in a row now for the Christmas/NY break. Bec and her team run a tight ship and are highly professional - they took the best care of my little Archie. He had lost a bit of weight and was a bit stinky but considering he’s with other dogs all day every day playing and being a dog, I wasn’t too concerned. It was probably good for his soul to be a dog for a while and not such a pampered pooch! Their phones were down for a period of time which explained why I couldn’t get through- we holiday nearby and I’d just turn up and Bec would have Archie ready for me to take out for the day every 2-3 days so he could still be part of our family holiday. Archie is a handbag dog so I had big worries of leaving him he also has epilepsy which requires daily medication and he always comes home SAFE and happy and that’s all I care about. those guys don’t have time to scratch themselves! all I can say is keep up the good care (and the good prices!!)

Our usually anxious GSP was calm and content whilst she was here. We couldn't believe it! So happy with the facilities and the staff's kind and caring approach to our littlest family members

This is the second time we have had our little man stay here. He comes home bathed and it no trouble to staff to give him daily medication. Staff are friendly and it makes leaving your pet with them easy.

Horrible communication. No one answers the phones, the emails or social media messages. When you do get in contact, they say they'll message you back. Very concerning when you are trusting a place with a much loved family member and they can't be bothered returning calls. Will not be using them again. Will be advising friends to steer clear too in the future.

Not the cheapest for your cat but the rooms are clean and the cats well fed. Staff are more polite than friendly, it certainly has the 'running a business' feel. However my cat comes home decidedly less stressed and looking healthy compared to another nearby cattery.

We have used Tararray 3 times. The place is very clean and my 2 dogs and cat have all come home safe. My only negative is the very rude women who was in reception. Customer service is not her best attribute and certainly creates an unpleaseant feeling regarding the care for my pets. Will be giving serious thought to going back.

I recently booked a stay for my very nervous male cat Jasper at Tararray Pet Retreat. Having recently relocated from Brisbane, it is always a bit worrying leaving your four legged family member at a totally new place for the first time without knowing anything about the facility and its management other than reading reviews. I dealt with Bec who was absolutely wonderful - nothing was a problem in terms of what I could bring for Jasper and arranging drop off and pick up times. Bec noticed that Jasper was very cautious during his stay and she did everything she could to make him feel comfortable and as relaxed as possible. The cat accomodation is really great, roomy and clean and the price is very reasonable. I am really happy with the service offered by Bec and Scott at Tarraray and highly recommended it for your feline friends.

Our dog loves visiting and spending time here with other doggos

Second experience here. My pet was washed and appeared well cared for.