MyPlace Massage & Foot Spa

I tried to be committed customer to this place for last 7 month since found it one of the cleanest massage shops with comfortable beds but unfortunately quality of masuze keep dropping. Few very good one came to knox but all good crews left after short or mobalised to other branches. Few last experience in knox and eastland branch was really awful and absolutely waste of time and money.

Both myself and wife dropped in today, I had a back neck and shoulders massage and the wife had a foot spa and massage. We were amazed at the friendliness and kindness of the staff, the cleanliness of the premises and the amazing massages they delivered. We had our 10 week old baby with us, and they were so accomodating with her and helped when she got grizzly. Such amazing staff and amazing massages.. definately considering making the 60km travel back each week..

I love going here. The staff are always friendly and they’ve got some great packages if you want to spend some time getting pampered. It does get busy so I recommend calling for an appointment, but I’ve never had a problem getting a time that works for me.

Beautiful, clean place with well-trained staffs. I come to see Jack and Yuyu. They are both great. Highly recommended.

Ting gave me a massage today and she is amazing, i give her 5 out of 5. The reason for my low rating is the manager kept chatting loudly with other staff outside my cubicle. I wanted peace and quiet.

Very disappointed that upon entering I was told there was a 15 min wait time... but I could deal with that.. I asked for a neck shoulders and arm massage. This should take 30 mins, so the board says.I finally got in the chair and she said is 20mins ok? I’m thinking bc they are busy and mustn’t have much time? So I politely agree....The massage was interrupted about every 5 minutes and I’m not even exaggerating!!! Every time she came back from having to deal with walk-in customers she would start the massage over again in the same spot. I finally said I’ve had enough for that one spot. She left again... came back did my other shoulder and told me the massage had finished. !? Hardly any neck was done and no arms at all!! So I thought maybe I’ll give her the benefit of the doubt and handed over my $20... she exclaims no that’s $30!! What the hell?? It was the worst massage, always interrupted, wasn’t completed and definitely not 30 mins worth. Definitely wasn’t worth waiting for!! Unbelievable!! I won’t be going back..... Furious!!

Best massage place ive ever been to! Love the atmosphere and the kind respectful staff. Highly recommend to all.

Received an amazing massage from Ting, which made me rebook one month later. A day before, I was contacted to say she would not be in for my appt so it would be replaced with a male. I was reluctant to agree, as I’ve had some bad experiences before and he sounded sure to do a great job so I agreed to keep the booking. My massage was completed by a different staff member again, with no one checking if that was okay before hand. I had booked for either remedial or accupressure, and I certainly received neither. The staff member I received had no idea what she was doing. I wanted to get up and leave after 5 minutes but stayed in the hope I was over reacting. I had to explain to her where and what a knot was, it was just terrible. A waste of time, and I felt infinitely worse at the end of the ‘’massage’ than when I walked in. I’m very time poor and this was a much needed treatment for me and turned out to be such a disappointment. So unimpressed. The only reason not giving 1 star is because the staff member who gave me my first massage was great and the only reason I returned to a store completely out of my way from work or home.

The quality and value has definitely declined and I won’t be returning. It used to be very good but after my experience yesterday I cannot recommend it and the current rating is far too high. Paid for a 50 min massage and got 40 and that includes the time it took me to get in and out.

Worst experience! The lady doing my massage knows I want gentle" "soft" massage only due to history of nerve pain but she did not listen and she only realised when I repeated myself after 10x! Now my neck is in a lot of pain I can't move it up or down and side to side! Please listen to your clients!"