Empire Window Furnishings

We had roller blinds and plantation shutters installed on our brand new home in November last year. Unfortunately we can't remove the flyscreens on our awning windows as the plantation shutter frame is wider than the flyscreen. No amount of twisting or manouvring can allow the flyscreen to be removed. It took 6 months for Empire to follow up and send a technician out to investigate. No solution was offered other than to remove the awning sash and distort the flyscreen for removal each time the flyscreens require cleaning. This would result in damage to the flyscreen and the window frame. When suggested that the flyscreen frames should be made narrower, Empire declined to pay for this leaving us to resolve the issue. Their initial measure up failed to ensure that flyscreens could be removed for cleaning. Getting tired of trades palming off their faults back onto the clients.

I would highly recommend this Company, Empire Window Furnishings. Their product (Shutters) are well made and the fit on the windows was perfect. 10/10The gentleman Bryan who installed my shutters was an absolute gentleman, he took his time installing them and did a great job. I have other things to be made so I Will certainly be using this company.

Great service- Ray your rep is wonderful. On time, explained everything thoroughly. This is our 2nd time using Empire Blinds.Installation was trouble free and our new awning looks fabulous.I Highly recommend your company and your installation team, and office staff.

Thank you to Nathan, Alex and the staff at Empire blinds for such wonderful service.My blinds were delivered and installed as promised and without a fuss. Finish product was flawless. My house has had a facelift.From Nathan quoting us, to reception answering all our queries and Alex installing (an absolute gentleman I must say) I have no hesitation in recommending their services. Thank you from me and my family. We love our plantation shutters, insect screens and roller blinds.

I had a security door and curtains installed . The process was seamless and staff were very curious and knowledgable . Received my items ahead of schedule and installation by Alex was quick and no issues , best of all Alex was clean and tidy the place was spotless . I give them six stars

I recently had the pleasure of doing business with Empire Window Furnishings which specialises in creating custom window treatments for homes and businesses. I was impressed with the level of customer service I received from start to finish.First, the team was incredibly knowledgeable about the various types of blinds, shutters, and shades available and helped me choose the best option for my needs. They listened carefully to my preferences and needs and provided helpful advice to ensure I made an informed decision.Once I placed my order, the team communicated with me throughout the process to let me know the status of my blinds and when they would be ready for installation. The installation process was quick and efficient, and the team made sure to clean up after themselves, leaving my home spotless.The finished product exceeded my expectations. The quality of the blinds was exceptional, and they fit perfectly into my windows. The team also provided me with instructions on how to care for my new blinds to ensure they last a long time.Overall, I would highly recommend this to anyone in need of high-quality, custom window treatments. Their customer service, knowledge, and attention to detail make them stand out from other blinds businesses.