Winc Australia

I think being able to at no cost order forms and info u need sent to you from legal aide is a great way to help get everything done

Terrible customer service. I can't get through on the phone, the chat section gets you nowhere, and responses to emails take ages and don't lead to any resolution. I am still waiting for an order many months after placing it. My employer has a contract with Winc, otherwise I would shop elsewhere. Not happy!

I've been waiting 4 months for my package and have not received it. This company is a joke.Horrible. Where is my package???????A week later....still no package. This is ridiculous.Almost 1 month and still nothing. I’ve messaged multiple times. I live 10 minutes from your warehouse and you can’t get me my package???

I have been chasing up a delivery for the past few weeks, the purchase was made nearly 8 weeks ago.I've created 2 cases and called multiple times with the promise of a follow up call or email, but there is no communication from Winc.Ordering was easy, but customer service is terrible.

easy to order from. super fast delivery and the delivery driver always brings the order upstairs

I order it and Website; product information was so great plus ordering and payment instructions was smooth and flow less. Well done Team. Thank you Thank you.

Great service & incredibly quick delivery time (Brisbane based)

We are a not-for-profit business and have been using Winc for a number of years now - very happy with their service! Website is easy to navigate, orders are dealt with and delivered promptly, invoices, customer service very responsive & accounts department efficient. Prices are much cheaper on the whole than other large stationery suppliers. They are always looking for ways to do things better and are open to suggestions from customers! Would really recommend :-)

Fantastic! We are a new start-up in the disability sector, and I used to work with one of the biggest operators in that sector, so I knew the products and the ordering system, but also knew what my old employer was paying for huge orders was not what we were going to pay for 1-2 boxes of maybe 10 different order lines.I did my homework, and got comparative prices and delivery costs to us, from 2 other companies, and then reached out to Winc. Kiera and the team at Winc put together a very competitive price list on the products we wanted to order and helped me to open a new account. We placed our first order on Friday, and it arrived in perfect condition, early on Tuesday afternoon.I can't recommend them enough. It has been a huge help, and one less thing to stress about, for a new start-up company with limited finances.I hope to repay their support for a $170 order with much bigger orders as we grow.Adrian - Newcastle

Like what other customers said, yes the delivery is quick BUT some of the items never arrived. Tried to call them, took longer that a flight to Europe from Australia. Items never arrived, but had already been charged. Plus, their prices are MUCH HIGHER than Coles or Woolies. I don't understand as why companies are still using them!!!