Poolbay Pty Ltd

Bought a i16 evoheat pool heat pump. Found a lower price immediately after purchase and Poolbay was happy to price match. Great service, good price and goods delivered as expected. Highly recommend.

Very helpful and pleasant people. Very knowledgeable also. Bought new Vapure VP35.

I purchased some bromine and spa shock from there ebay store which I never received. Poolbay did nothing to help. I only got one response from them telling me to wait after that nothing. Tracking shows it was never posted. Had to make a claim through ebay.

What a great experience.Good old fashioned service, and the best price.Almas at Poolbay is a gem.The item I wanted was unavailable anywhere, so I had to wait. (2 weeks)Almas kept me informed and called or messaged every couple of days, with updates.Almas at Poolbay was able to secure one of the first new units direct from the manufacturer, weeks ahead of other pool shops, and it was cheaper than any other distributor.I like the product.I like the price.I love the service.I can honestly recommend Poolbay.Next time you need anything for your pool, do all your research, decide on your item, shop around everywhere for the best price, then before you buy call Almas at Poolbay and I’m confident She will look after you with the best service in the best price.

I was looking for a robotic cleaner, the team at poolbay ran through all the swimming pool cleaner options with me and helped me choose the M600 Dolphin pool cleaner. Very happy with the service and communication.