Chemist Warehouse

The asian pharmacist is extremely rude. Tried to get advice on medication and he said to talk to my doctor. A pharmacist is supposed to provide advice on the medication he is dispensing. On another occasion I asked the lady on the pharmacy counter for advice on what to buy for a minor ailment. She was only interested in selling the vitamins and supplements; not really interested in anything else.Parking here is terrible. Nowhere near enough parking for the chemist.The checkout people are usually curt and just want to get rid of you so they can carry on chatting among themselves.On second thoughts, one star is too bood.

W service. Common Malak W too. God bless that worker Deema as well she was very helpful. Store definitely lost a gem there.

The website is alright for ordering but the delivery system is absolutely hopeless and doesn't allow some standard items to be delivered. The fast delivery system does not work, and even after organizing an order to be sent urgently, they sent it Aus Post standard. A week later still no order from 2 suburbs away. No one is interested in fixing the issue with their website so I'll be going back to the good oldfriendly chemist down the road.

I am more than happy to write a glowing 5-star review about Harry, an employee at Chemist Warehouse Indooroopilly! I had the pleasure of interacting with Harry during my recent visit to the store, and I must say, he exceeded my expectations in every way possible.From the moment I walked into the store, Harry greeted me with a warm smile and a friendly attitude. He was incredibly knowledgeable about the products in the store and was able to help me find exactly what I needed quickly and efficiently.What really stood out to me about Harry was his exceptional customer service skills. He was patient, attentive, and went above and beyond to ensure that my shopping experience was seamless and enjoyable. He took the time to listen to my needs and provided me with valuable insights that I would not have otherwise known.Overall, I cannot recommend Harry highly enough. He is an excellent employee who embodies the Chemist Warehouse brand values of excellence, passion, and customer satisfaction. If you're looking for an exceptional shopping experience, be sure to visit Chemist Warehouse and ask for Harry - you won't be disappointed!I also must say he has got a pretty cool name.

I was served by this light skinned guy with braids in his hair. He was so lovely he helped me find my product. He had such a beautiful smile he made me proud to be a woman!

Amazing service from Penny, Huon and Lilly. Great dedication at such a young age. They were all a great help at navigating the store. Definitely would recommend and will he back.

I’ve been to this pharmacy only once and I received the most exceptional customer service from every staff member I interacted with.After searching the pharmacy multiple times for my medication, the staff and I realised that I had called another store and mistakenly come here, where they did not stock the medication I was prescribed. I admitted my mistake and thanked the lovely team at the prescription counter for their time and was about to be on my way, but before I even turned to leave the lovely young man working was on the computer searching for a pharmacy that would still be open that late. All three of them worked together to find a nearby pharmacy that had my medication, and not only told me about several other pharmacies I could try, but got on the phone and contacted multiple stores on my behalf. They discovered in record time another Chemist Warehouse only 15 minutes away had this medication that had taken me all day to find. They organised for it to be held for me and rushed to send me on my way in order to make it to the store before they closed, while worryingly advising me to drive carefully and be safe in the rain.I was honestly shocked not only by the level of customer service and attention I received from the team working tonight (Mon. 24/4/23), but even more so at the fact that they did it all while simultaneously giving the same level of attention to every other customer. The multitasking and teamwork displayed was beyond impressive, and I was so impressed at how dedicated each worker was, especially the young man who I had overheard was only a grade 12 student - that level of dedication is not easy to find in a boy his age. I only regret that I couldn’t find the words to express how grateful I was, so I hope that whoever is in charge of this store is able to see this and commend their team for the phenomenal effort that they clearly put into every single aspect of their jobs.

A Tale of Two Pharmacies:A chronicle of my 13-year sojourn with this local chemist has been akin to traversing the spectrum of emotion. It is as if the pharmacist had put together a cocktail of antidepressants: some days, they could lift you up to the sky; others, they would let you fall into the abyss.Picture a diamond in the rough; the chemist sits nestled within an iconic neighbourhood enclave. Its price tags might as well have been on a perpetual discount spree – always competitive, frequently unbeatable. The waiting period, however, is more akin to a game of Russian roulette: it could be a lightning-fast transaction or a prolonged episode of waiting that would test the patience of a saint. The deciding factor? The disposition of the staff on duty rather than the volume of patrons.The linchpin in this tale of highs and lows is, indeed, the ensemble of staff. There's one gleaming beacon amidst them who knows me by name and greets my ever-growing list of prescriptions with a warm, welcoming smile. Her infectious charm is what has kept me tethered to this place for over a decade.Regrettably, such remarkable individuals are few and far between. The rest, in their mildest form, oscillate between indifference and a near-ignorance of customer service etiquette. Their approach towards the clientele leaves a bitter taste that lingers far longer than any prescribed medicine.At its heart, a pharmacy should be a harbour of convenience and compassion, brimming with a congenial, knowledgeable team. Alas, this chemist, more often than not, fails to live up to this ideal, turning each visit into a game of chance. It's a pity because this could be a beacon of community service if only the staff's behaviour wasn't as erratic as a polygraph test.Reliability is the cornerstone of any good pharmacy experience. We yearn for a place that consistently greets us with open arms, not one where each visit feels like spinning a roulette wheel.In the interim, I find myself silently praying to have my prescriptions filled by the shining star amidst them. The prime location and unbeatable prices certainly make it a desirable spot for health-related needs, yet the inconsistency in service hampers its potential.But fret not; hope is far from lost.A few targeted interventions by the management could rapidly elevate this pharmacy to be the talk of the town.Here's my prescription for success:1. Invest in empathy training for the staff.2. Infuse the environment with a more welcoming and friendly ambience.3. Regularly acknowledge and reward staff for going above and beyond in providing exceptional customer service.With some dedication and effort, there lies a gem waiting to be unearthed. After all, a pharmacy isn't just about the medicines it sells but the community it heals.

I can never get a park at Indooroopilly store. Went I once 2 people in the store so who is taking up your car parks ??Very frustrating as it’s my suburb and I have to drive to Rocklea to get my products

This review is for this branch (Indooroopilly) specifically. The carpark is an absolute danger so I avoid this store and order online generally. Today I went in store, the carpark is a shemozzle again- then the item I want is out of stock, so I left empty handed. I went mid morning so I would think not a peak time. Just a terrible location and whilst I agree that CWH is not responsible for the carpark layout, they have chosen to rent this store front and they also are not keeping stock levels up. Online shopping just gets more attractive.