FREAK Surfers Paradise

My boyfriend and I had the most incredible time at Freak, Surfers Paradise today. The VR and haptic feedback suits are incredible and really immersed in the story and radiated the stakes which increased our enjoyment. A special thank you to the attendant Issac for all your help on the day. He was incredibly knowledgeable and understanding, calmly walking us through everything and was the nicest, most friendly person we saw all day. This is truly a great experience and staff like Isacc make a fun day, an unforgettable experience!

We aren’t from the Gold Coast but visited freak when it was at its old location, Isaac made the whole experience so amazing it was so fun! We came back to surfers and the first thing we wanted to do was go back to freak as the experience we had last time was 10/10 they now have an updated venue which is amazing! We had the pleasure of dealing with Isaac again and once again beat our expectations of a good time. It was amazing and he recommended games for us which would be suitable and he was definitely right. Awesome time 2 hours well spent! Thanks again for having great customer service we will always return to freak! Love it 1000/10

We highly recommend FREAK, we had a go on lots of the games, Ghost Hunter (whatever that’s actually called), which was great for all of us including our just turned 7 year old, we did the Zombie one, that was pretty cool, but a bit more for one that won’t scare as easy, then we did laser tag, that was surprising good, I was especially surprised how well you could play in what looked to be such a small area, then the girls had a go at the dancing one, they enjoyed that too, and I finished off with some laps around Spa in the motion race sim. Total we spent about 3 hours there over 2 days. The customer service was top notch, Stephen & Isaac really looked after us, we’ll definitely be back if we get the opportunity.

I don’t normally write reviews but I had to with this one. I can’t believe this experience! It was a last minute decision while walking past the store. Money well spent. The man there had great customer service, very helpful and knowledgeable. (Also very very patient with my eager eight year old.)Recommend!

I highly recommend this place! One of the best family friendly entertainments on the Gold Coast and Isaac is just Fantastic! We had a blast with our 2 kids aged 11 and 14. Will definitely be back for more VR.

Anytime my partner and I go to GC we don't do anythying but Freak! This is such an awesome place to play something new and exciting. The weekday deals are tighhtt and I will definitely be coming back as much as I can :D

I’ve been to many VR places over the years and usually the biggest difference between places is the customer service.I was very lucky to come in when Steven was working, who made sure our experience there was outstanding. Excellent service, great conversation, and you can really tell Steven just wants to see people have fun on VR.The facility itself is excellent - the car simulators are the best I’ve seen, while the VR rooms have everything you need.Steven was happy to answer any and all questions we had, engaged in our curiosities and ultimately we walked out amazed by how good the experience was.Thank you again Steve, this was the highlight of our trip up to Surfers Paradise!

Fantastic experience at FREAK Surfers Paradise. The new Freak location is great. Highly recommended place to go. Group participation is also recommended. The staff member STEPHEN, made the whole experience awesome. Will be back again because of this...