Bromilow Community Care

Thank you to all the staff of Bromilow for all the support they have given to our mother over the past 8 months, nothing has been a problem they have been so helpful and supportive, through our whole journey. I highly recommend Bromilow if you need support.

I have just started having Bromilow for an elderly gentleman friend I have been caring for, for the last 13 years. Everyone who we have had come through out house have been lovely, friendly, understanding and feel like they are part of our family. We had our lawns done by lovely man who went above and beyond for us and the cleaner came in and made us feel very comfortable with having someone cleaning our house. We are very happy with Bromilow and would recommend them to anyone who is requiring assistance around their home.

Worked with this company for over a year, no communication what’s so ever whether it’s to the clients or the staff members attending services to those clients. Missing a big chunk out of my last pay with this company.This company triggered my mental health issues, it only kept getting worse towards the end. Never once congratulated or thanked the workers out on the field each and everyday having to deal with the mess ups the rostering team made but were the first to breathe down your neck waving performance plans if you were to have a couple days off due to surgery.Feel sorry for my old clients who were constantly in stress not being told times of their services or being cancelled without letting them know last minute.

This company was used by my mother and step father to receive my aged care services. This turned out to be a very bad decision for many reasons. They caused my mother immense stress due to their lack of communication and unkept promises. They barely received any services as there was never any staff available to help. In the last two weeks of my late step fathers life they received no help whatsoever but of course charged the $400+ fee for the month. Then to make matters worse they charged my late step fathers account again for the next month even though they had been told of his passing two weeks earlier!!! The anguish they have caused is irreparable. Absolute waste of the governments money. they should be investigated!!

I would be very careful of using this organisation if you plan on self managing your HCP. Always check where and what your funds are being used for

Worked for this companyNo support or trainingBUT when you go to change jobs your statement service is alteredAnd obviously bosses only look after themselvesNo help or teaching