Shedmart Direct - Brisbane

My new shed has just been completed by Shedmart Direct Capalaba. Extremely happy with the overall process and communication from everyone at Shedmart. Steve Muir was amazing during the initial engagement (and throughout the whole process). Out of all of the shed companies I contacted, Steve was the only one that offered to come out on site and talk me through my options. Over the quoting process, Steve again went out of his way to make me happy. I changed my mind on several features, several times. Steve adjusted quotes within a few hours, even replying to messages and emails over the weekend. The overall quality of all aspects (concreting, delivery, construction, finishes) of the shed have exceeded my expectations. I would 100% recommend Shedmart. Thank you to Steve and the whole team at Shedmart Direct Capalaba!

My husband is exceptionally proud of the quality of our Shedmart Direct 6x9 shed. From the time we went to the display centre, to the time the shed was erected we could not have wished for a better process. We always felt like we were in good hands, whether it was Steve who sold us the shed or Frank the owner. The attention to detail in the build process continually surprised Ron. No shortcuts, quite the opposite. We highly recommend Shedmart Direct.

Thanks to Frank, David and the team for a professional process from start to finish and a special thanks to Chris who did a tremendous job installing our carport.Very happy Customers,Gordon & Di.

1. The concreter laid the slab in the wrong place. Luckily for them it was approved by council. The lack of communication between the salesman (Kevin) and the concreter and the failure of the concreter to check a simple council build plan before starting construction was the cause of this error.2. The installer would have put the glass sliding door in upside down if I hadn't pulled him up on it for correction. Shedmart informed me that they had their 'Best Installer' on the job.Make sure to thoroughly check their work and rectify any issues before handing over the final balance of payment and letting these people leave site permanently as their after sales service is very poor. Some examples are1. Broken/unsecured locks on doors and loose fittings just left by the installer after supposed completion of the job. The glass sliding door was left so loose that just opening it almost pulled it completely off the mounting and the PA door lock was just left broken and unusable.2. Gaps in the vermin proofing large enough for a mouse to easily gain access due to misaligned wall panels and failure of the installer to quality control check his own work.3. Security screen door left un-adjusted so simply sliding it open made it fall straight off its mounting.4. Drainage downpipes left unsealed causing massive leakage and water pooling around the base of each pipe.Emails get ignored and once they have your money, every excuse as to why they haven't returned to fix the smallest of issues will be given.I found the attitude of the installer (Andrew) to be less than satisfactory also. Some examples would be1. Not having the decency to knock on someone's door before you start work at their property to let them know you are here and discuss the days plan. He just ripped down some temporary fencing I had installed around the shed overnight which caused my dog to get loose and it took me 3 hours to track him down. No apology was given.2. When I questioned some of his shoddy workmanship I was met with No you don't need that" or "Not our problem". After insisting that these issues be rectified I returned inside and I could hear cursing and bad language coming from the Installer.3. I had some damage to the concrete from falling tools where he had failed to put down a cover to protect the concrete while working on the roof. Lots of rubbish/screws/sharp metal off cuts left on my lawn by both the installer and the concreter. They prefer to fill your bins rather than take their rubbish with them.Shed dumped in my drive way for two months before installation

Dealing with Shedmart is like pulling teeth. A small job of 4 x 6 shed has taken them 6 months and still not completed. However payment is of high importance. Completion date keeps getting moved, and excuses after excuses. Unless you call them, they will not call you. Consideration was given to all the bad weather we had. I would stay from this Company as far away as possible for our future needs. This is annoying and waste of time,

From the first call to completion of my custom Carport/Shed extension I've been impressed.Great attention to detail, clever suggestions and the installation crew were absolutely spot on.I was told by several other well known shed company's that it was too hard, couldn't be done or designed something nothing like I asked for.Thanks for proving them wrong!I would highly recommend Shedmartdirect to anyone, from thicker wall sheets to custom personal doors, check them out, you'll be impressed! Andrew @ Bay Breeze Air Conditioning.

I won't ever use Shedmart again or recommend them. Slow, disrespectful and lack of workmanship.Initial dealings with Shedmart were good. I chose them as I normally prefer supporting local businesses. Setting up the colours, wall and roof profiles and generating a quote went smoothly. This was Late 2020 (10/12/2020). Once I signed the contract and initial money was paid (15/12/2020), the service and communication dropped off somewhat, I was told my shed would be up early in 2021. I was understanding that the shed parts and council certificates maybe somewhat delayed due to the Christmas break.In the new year I waited a long time for the concretes to come (March by this stage- still no sign of the actual shed parts either) and lay the slab, the slab was of adequate quality, however, the concreters swore and argued all day which my neighbors were unhappy about (they have children at home during the day). They also left concrete on the grass and road, cigarette butts all around the jobsite, which I had to pick up. Additionally, they took upon themselves to take the metal from the old carport to the metal recyclers for cash without asking.Finally the shed parts arrived on the 24th of March and I thought the shed would be erected soon. But sadly the parts sat on the grass near the footpath until the 11th of May (48 days), when the build finally begun.The shed was erected quite well but the site cleanup and attention to detail was very substandard. I picked up over 60 screws, metal swarf and cut tin from around the jobsite (which included my kids play area). Some of which found there way into car tyres that needed repair. Some of the parts left out for 48 days were covered in dirt which was not wiped off before installing and the downpipes were not installed very securely. When inspecting the shed I also found all the roller door seals were split (possibly from sitting outside for 48 days upside down) I notified Shedmart about all these issues and stated it was best to contact me via email or text. I got an email back demanding I call someone.Eduardo and Frank visited site, Eduardo was very good at seeing my frustration while Frank must have thought I wanted to hear excuses.Eduardo came and fixed the issues (2nd of July), communicated well and did good quality work with minimal fuss.It took over 6 months to complete a 6mx6m shed. I put the house up for rent soon after so was able to enjoy the new shed for 2 months, and it did what it should do and was water tight and seems to be built sufficiently (time will tell). I purchased another property and will choose someone else for the carport and shed here.Overall, Eduardo does a good job, the others I dealt with at Shedmart are good at demanding your money or making excuses or simply lack an attention to detail in their workmanship.

Great experience! With the benefit of Steve Muir’s product knowledge, industry experience and understanding of the building approval process, we have a carport that is suited to our needs and compliments our house.The entire Shedmart chain was a pleasure to deal with: Steve’s customer service (before, during and after) was refreshing; their admin team was easy to deal with and efficient; Eddy and Frank’s planning and the great care taken in delivering and storing the product on site did not go unnoticed; and Chris the installer’s attention to detail, skills and polite nature made him a joy to have around.

I had a great experience with this company from the start all the way through to completion - Chris the carport installer was absolutely fabulous - his knowledge and professionalism was at the highest level - talking with me throughout the install so I understood what was going on etc - highly recommend this company and the quality of the product purchased and installed - my next project will be through Shedmart without a doubt.

I would like to thank the guys from Shedmart Direct for installing our new carport & patio cover. The experience from the start with Steve their sales person through to Chris who did the installation was first class. They worked with us through the whole process and were contactable very easily which is a rarity with many businesses these days. I would definitely recommend them to family & friends.Geoff & Marg Smith