Pinsent Hotel
834 Reviews
$$
- Tuesday11 AM–8 PM
- Wednesday11 AM–8 PM
- Thursday10 AM–8 PM
- Friday10 AM–9 PM
- Saturday10 AM–9 PM
- Sunday10 AM–8 PM
- Monday11 AM–8 PM
About the Business
Accommodation | Dining | Pinsent Hotel | Wangaratta | The Pinsent Hotel is open 7 days a week all year round.
Contacts
Website
Call Us
+61357212183
20 Reid St, Wangaratta VIC 3677
Hours
- Tuesday11 AM–8 PM
- Wednesday11 AM–8 PM
- Thursday10 AM–8 PM
- Friday10 AM–9 PM
- Saturday10 AM–9 PM
- Sunday10 AM–8 PM
- Monday11 AM–8 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- Mobile payments
- Wheelchair-accessible toilet
- Delivery
- Dine-in
- Bar games
- Sport
- Alcohol
- Beer
- Food
- Spirits
- Wine
- Casual
- Groups
- Takeaway
- Great cocktails
- Cocktails
- Food at bar
- Cosy
- Accepts reservations
Recommended Reviews
Judy Williams
12.10.2023
Pinsent Hotel
We were in town for the Off Grid Living Festival and this was dinner out after a big day. It was a little fancier than I expected, but the food was good and (mostly) reasonably priced. It was the wine that was expensive! My friend had 2 courses from the 'Seniors' menu for $23. I had roast pork dinner and 2 glasses of wine and it was $53! It was okay, but not spectacular. I was shocked by the price, but never mind. Live and learn.
jean rogers
08.10.2023
Pinsent Hotel
Our family group was travelling through Wangaratta and decided to stop for lunch. Given that the two hotels in the Main Street were closed we went to the Pinsent. On arrival we were met by Bree who clearly did not want to accommodate us. There were many empty tables yet she said she didn’t think we could get meals. Admittedly it was about 1.30pm and there were 12 of us. We said we didn’t need to sit together as there were 3 family groups. She said there were only two cooks on so the menu would be very limited and that we would have to wait at least half an hour for our meals. She also said that we should have booked for a large group. She clearly did not want us there. The manager who came to take our order was absolutely lovely and the food was excellent. It is just a shame that as visitors to the state we were treated so rudely on arrival. In total we spent over $400. My daughter in law and brother in law wanted to leave because of her attitude but I am glad we stayed as we did have a nice experience and hats off the the chefs for good food,
Michele Mitchell
04.10.2023
Pinsent Hotel
Great food, excellent staff and all round great time.
Bogsta Black
18.09.2023
Pinsent Hotel
This, initially, feels like a good pub, but you can't go to the bar. Ok, so that's how they do things. Everything is table service, so if you want another drink before they come around, you have to make an effort to get served. The wait for food, even when it wasn't pumping, is a bit long, and on this occasion, one of the chefs specials ($33) was a lamb shank. Honestly, I felt like this was the worst lamb shank I've ever ordered. It was woefully undercooked and tough, and the real kicker was that not one staff member ( and I spoke at least 4 staff members) asked me if I even liked the food. If you're going to sell yourself as a gastropub/restaurant, you might consider asking your customers if they like the food but institutionally not having a feedback system, via the staff just feels like they don't really care. They might have been there 100 years but it seems they could do with some more experience.
Ashley Ashley
01.09.2023
Pinsent Hotel
Had a 35 person reserved party for the pub and the communication leading up was excellent. The waitresses were lovely and helpful and the food was excellent pub food. Located in the CBD with parking lot accessed from Chisolm St.
Jon Grimshaw
28.08.2023
Pinsent Hotel
Stopped here for lunch with brother and sis in-law. Only after a lightish meal. There was a good choice and at pretty good prices. Us boys had the Mexican cheesy nachos. The menu didn't say they had jalepeno's but the chef said he would put some on. Legend. The sis had pumpkin soup and reckons it was the best pumpkin soup she has ever had. The nachos could have done with a bit of meat sauce, it got a bit dry in the end. Maybe a smaller serve to help with the cost of the meat sauce could be something to think about or an extra at an additional cost. All up I would recommend and 8/10.
Anna Griffith
21.07.2023
Pinsent Hotel
Room- check your sheets.We recently stopped over night after a very enjoyable dinner . We pulled the sheet back to go to bed and the sheets had pubic hair all over them, not just one hair , many as if the sheet had not been changed at all. I spoke to a staff member , who when we said we wouldn’t sleep in a dirty bed gave us new sheets. I asked them to come and have a look at the bed before I changed it.We were asked to leave the sheets in the hallway and they would collect the sheets after I remade the bed. The sheets were still there in the morning.I mentioned it to the second staff member when checking out the morning and she said sorry and would look into it.A friend went to book in weeks later and to see what the feedback was after our stay and the manager was “surprised “ that it happened. I received a call from the manager who said she was shocked that someone came I about it as the staff had delt with it at the time. I was told the cleaners had been spoken to but they couldn’t work out who was on duty that weekend and that they followed up with the sheet company.I felt it wasn’t handled correctly no offer of refund or discount. Evenly offered a free drink when next booking for dinner.We will not be returning for dinner or any accommodation.The wait staff and food was lovely in the bistro however the rooms and the way everything was handled was not.
Nerf Herder
20.07.2023
Pinsent Hotel
Table service only for drinks. Works well, unless you don’t get your order taken at the table……waited for 15 minutes to get order taken. Went to the bar, told I can’t order drinks, wait for order to be taken at table. Waited another 10 minutes to get order taken. Second round, same thing. Went to the bar to try and get someone to take my order, told again to wait at table. It’s a pub…… with a bar……. Not good enough.Food was good. Reasonable wait times, but to not be able to go to the bar to order a drink, is absolutely absurd. When I told the person behind the bar I hat their system doesn’t work, I was told that “it does work” and that they’re busy…… on a Wednesday night! Rubbish! Get your act together.
Jay
10.07.2023
Pinsent Hotel
Awesome meals cooked perfectly , nice relaxed setting with friendly staff and fantastic service
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20 Reid St, Wangaratta VIC 3677
Pinsent Hotel