Officeworks Bundaberg

Terrible service by Talliah. I had never used the machine to print an email. I have printed a few times and they ask me to email them and they happily print. I explained that and Talliah said I must use the machine and walked off. She just walked away. No help at all. In future please help customers.

Thought I'd be clever and email documents for printing so they would be ready when I got there, wrong. After waiting at the counter for over 5 minutes while the staff were busy hiding from the customer's, I finally spoke up and a staff member slowly came over. Promptly told they don't print for customers any more and I was handed a pamphlet and a very basic instruction to read the pamphlet and pointed in the direction of the printers. After a 15 minute wait, as the 2 document printers were occupied I attempted to use the machine. Probably a lot easier if a staff member actually stood there and explained how to proceed. After returning to the counter for assistance 3 times I was actually helped by another customer who was an ex-employee. Not 1Staff member would leave the comfort of the counter to help. Once upon a time OfficeWorks had terrific customer service, not sure what's happened. I won't be going there again as I refuse to serve myself at Office Works or any other store. I'm not an employee, you don't pay me so why do I have to do it myself? Why bother having staff there.

I told a friend to go to Officeworks she needed a small pister made up i have always got Officeworks in other towns to do things because i dont have a computer.I went with my friend and a rude young lady at the counter sa8d No sorry we dont do stuff like that anymore if you want your puctures printed to do it yourself you will need to do it yourself at the photo kioskOver an hour later we left after machines malfunctioned. We paid for our 2 photos but computer froze and would not print the photos.A disabled man in fromt of us had been in there 2 hoyrs he was so tired his photos had printed all blury and terrible he went and got refund and we were contamplating the same. We had our dogs waiting in the car i had to keep checking them while waiting over an hour for rude staff to do things to help us, staff at the counter doung nothing and everything we asked was a bother and we were met with hostility at every intetaction.Young girl on counter tried to help but did not know anything and relued on rude girl to do everything.My frien told me she doesnt go there because of bad customer service. But this was unbelievable i would not have believed the lack of care and disinterest had i not been there.Shame on management not upgrading machines and training staff in difficult situations how to give good customer service this was truly shocking.

Typical country town officeworks. If they don't have it, they will order it in for you. Well stocked, helpful staff. Parking can be an issue, so look before entering the carpark and watch for exiting vehicles. Car spaces are not really for bigger vehicles and turning areas are very tight.

Today I spoke with Jacob. He was kind, patient and eager to help. Best customer ever. Thank you Jacob.

Don't bother trying to get their price beat guarantee.They will not price match with Telstra or Optus phones on like for like despite the huge price beat guarantee sign out the front & the price beat guarantee" on every staff uniform shirt.Think it's misleading advertising."

Disgusted the way I was lied to and treated by the staff will be calling the manager on monday but will it help he must be as bad as his staff or doesn't care what goes on there. Very bad management

On my visit to this store this afternoon, I noticed one of their large step ladders just left on the floor unattended, no safety chain. My daughter wanted to run straight up, so obviously I stopped her, but was dumbfounded such a safety hazard was there in the first place. Off course, it is the responsibility of the parent to keep an eye on their kids, which is something I agreed with the lady at the counter, but she was so naive to the potential danger it could cause. Kids are kids, and they are prone to running off at the drop of a hat. I have worked at many stores, and never in any of those places was it okay to leave a big step ladder (with no safety chain even) unattended on the shop floor. What made it worse was the attitude from the shop assistant, she gave of a strong impression that she didn't care one bit if a child played on that thing and got injured, just that the wheels were locked, as if that was a prevention.This is basic health and safety stuff; not in A-Mart, Ikea or even Lifeline had I seen such negligence.Generally, the people there are good, but I was astounded by the lack of care this attendant had for any potential accident.I don't want anyone to be fired, just reminded of some old fashioned common sense.

Team member Erin literally threw our $200 purchase in our direction across the counter - yes, threw it. Glad it wasn’t one that could easily break … It hit the counter by us with a slap where we proceeded to pick it up and walk away. A smile, genuine interaction, and the courtesy of handing someone their item or sliding it to where they can reach (anything aside from throwing it) would be a welcomed change for this store.

Very unsatisfactory visit to Officeworks Bundaberg. Print staff most unhelpful and disinterested in our needs. 4 girls behind the counter, no other customers at the time but would not show us what to do. We left without our printout.