RHUniforms Showroom - Ringwood

Well stocked friendly staff

Terrible quality of garments and terrible customer service. Items for a school uniform order arrived with large holes in the fabric and other pieces coming apart at the seams before they had even been worn. Contacted RHSports via 2 emails for a replacement and was ignored. When I called a couple of weeks later they 'looked into it' and said it would not have been their fault as they check everything before it leaves the Chinese manufacturers. This was not the case as the items arrived in this unwearable condition. They have refused to correspond further saying that it is now beyond the time frame for replacement even though it was them who ignored email requests for weeks. If you are looking at ordering for a school or business, I do NOT recommend this company.

7 June - Ordered one item of winter school uniform apparel25 August - still not received, winter almost over, no ETA in sight.Customer service - not too interested.RHUniforms - believe they are running a service where they hold onto your money indefinitely without providing the ordered product. This must be profitable for the owners but sucks for consumers.Re: the response from the business, 2 pieces of communication were received after we contacted you for an update. No pro-active communication was offered after 2.5 months of waiting. At any point would you have reached out with an update without this being requested?

The customer service level of a graveyard. Sent many, many emails over a week regarding an urgent order. At this rate I'll be dead too before I hear back.

RHSports have been really helpful assisting in our inquiries into ordering commemorative school wear. Excellent customer service.

Many of the school logos very quickly fell off the kids new sports uniforms. Instead of putting in place an effective process to rectify I had to drive out to Ringwood only to be told I had to wait a week for a new one to be ironed on! In the meantime my daughter is wearing her normal uniform on sports days which she is not comfortable with. Very poor service given such a faulty product.

The store is neat and clean. The staff are very friendly. The product is very complete, the air is good, and I thoroughly enjoyed the whole process.

Considering this is a store where parents come with children and presumably often younger siblings, I was shocked when told my 3 year old could not use the toilets. We were told to drive to the nearest McDonalds. I explained he was only 3 and probably wouldnt last as he was getting anxious he was going to wet himself. He was holding his crutch and saying he needed to wee. After being told no to toilets by a younger staff member I approached middle aged brown haired woman hoping for assistance. She just shrugged and said we don’t provide toilets to the public. We had to pee on a bush in the car park out the front while workers looked at us. I understand not providing toilets generally and to adults, but considering the clientele, exceptions should be made for young customers as a matter of human decency. Very disappointed and was a distressing morning! I will say a different young girl who served us was excellent and when we came back inside put a movie on for my little one and in generally she had a lovely manner. If only the managers of this store could take a leaf out of her book!

I've had good service, good prices and good gear from this company every time I've approached them. We look at online quotes for the equipment we want and RHSports is always competitive.

Place to buy school uniform and accessories. Situated on ringwood, easy parking in front of the store. Helpful staff.