Bows Natural Ice Cream

I have never seen anyone disrespect their workers as much as they do at bows. This is not the first time I have seen the workers get yelled at by the boss at the front of the store either! A lovely young girl tried to serve me and he yelled at her in the middle of it.. So unprofessional. Other than that, the workers Seem super sweet, food is great and the milkshakes are so good! Great service there. Just dissapointed to see how the boss treats his workers. Please, fix management.

Went to get a drink and the man working there was abusing his young co-worker. She was just trying to do her job, and he was swearing at her. Definitely won't be supporting this business ever again

Just beware they do a surcharge on all card transactions

I love taking my mum to Bow's for hot chocolates. I don't, however, love the bad attitude of one of some of the ladies working there. I received completely unnecessary sass about the covid dine-in rules from a young lady there today. I'm a perfectly reasonable person, and would be the first to apologise for making work harder for you (had I been given the chance!). But I will not tolerate being chastised for telling my mum - who is recovering from a stroke - to sit down while I order our drinks. Surely the two minutes it took for me to sign our name after she had sat down is not an unreasonable request! The chair I sat on has more empathy than that girl. Show some respect to your customers.

Recently went to buy an icecream from Bows. The person behind the counter got a icecream cones from below the counter and filled the plastic storage cabinet up with cones. Unfortunately the service person was not wearing protective gloves. As soon as I saw that I declined to purchase any product from Bows.In this day and age I expect that all food suppliers to be Health and Safety conscious. The Owners are responsible for their Staffs training. And should heed to the State's Health and Safety Laws. Especially as Covid 19 is so prevalent.

The best Aussie Baked Spud…Delicious. The Staff were great, checked for everything that I wanted. Very professional and courteous

If I could give it 0 stars I would. The staff are horrible - rude and arrogant. There's no excuse for their behaviour especially not to customers and in the workplace... they lack the common decency to treat people with respect. I have met almost all of the staff and only once have a had a pleasant interaction. I love the food here but hate the people. xoxo gossip girl

Ordered coffees. It was the most revolting coffee we've had in a long time. The server completely mixed up the orders of milk and who had decaf. The iced coffee was to have only small amount of soft serve but the cup was nearly completely soft serve which made it a drink to eatinstead of drink.She was rude when asked a question.

Went here to get lunch and this man, assuming the owner was screaming at this young girl that was just trying to do her job. Very unprofessional and unnecessary on his end. Until this owner learns how to treat his staff right, won't be supporting his business.

Excellent and fast paced staff. Had a good handle on who was next. Never missed a beat. All this despite being well understaffed. Was able to communicate who the next customer should be to the staff that showed up mid-way through without being insulting or belittling, but allowing herself to be understood clearly. Excellent service