Crunch Fitness Hoppers Crossing

Great gym but once equipment is out of order you can forget about it ever being fixed so be prepared to workout with limited equipment. Huge let down for an otherwise good gym.

Hi Guy I am writing this review after my personal experience with this gym . Specially the manager Jessi is rude and arrogant person. We had discussed at the time of joining this gym that membership can be transferred after confirmation from the gym sales person I had enrolled my wife in the gym so that after few months membership can be transferred on my name .The manager is talking very rude and very disrespectful he asking for proofs now. Gym equipment are not of good quality lot of racism . I would say don’t fall for cheap advertised rates there are lot of hidden charges when equated you can get membership in good gyms around.Specially management at hopper’s crossing needs change they should learn how to respect customers their profit is coming from the customer.They should Stop disrespectful and doggy business and focus on providing good gym facilities.Never recommend anyone

The drinking water taps are broken from last 1 month.When I asked staff Abby to let me fill water from the staff room she said it’s only for the staff and I have to fill water from the TOILETS area. It’s not a hygiene practice for a fitness centre to follow. The staff needs to be helpful when there are such issues in the gym

The place is wide and easy access from the freeway. Equipments are fairly new and enough for members. It can be very busy at times, but the members are kind to social and share the equipment. Toilets and locker room (male) are always clean and huge locker space. No judgements. Staff are friendly and kind.

Can we please have the drinking water tap fixed , it’s been months now … sometimes we are coming from work directly and cannot keep extra water bottles so have to buy from nearest store , it is just extra spending , also drinking water is basic necessity for gym. A lot of people are filling water from bathroom taps which to me can be dangerous for their health . Please take notice .Overall it is a good gym but this is our basic need as a paid member for years .

Disputing the hidden cost and the policy of cancellation which is explained to the clients before you sign their contract and the one you receive in the email. The cancellation policy which you sign on the ipad says 30 days but when you cancel they insist that your agreement contract says that cancellation policy is with relation to payments dates and according to that they will tell you if its 30 days or 6 weeks. Waiting for dispute resolution on this matter.

Hey guysI think Crunch really needs to focus on maintaining their equipment. Another thing when staff have a free moment, even when members walk in the door check that customers have towels. Your policy regarding the use of towels is not being adhered too. It's not hard to ask people to grab a towel before they train.For incentives do some promos bring back Crunch give aways. Make our gym wo rth coming too. Just my input.

This review has nothing to do with the gym but I just want to comment on the patrons of the gym. Mostly are rude and disregard road rules. Drives dangerously and do not really known how to drive / navigate the narrow streets around this place. This is a shared space and please don’t be rude when you are blocking traffic and don’t really know how to drive. Please also be mindful that there are a lot of kids around the area (gymnastics centre and swim school nearby). Your reckless driving behaviours are not welcomed at all.

Two rating for decent equipments but low stars for very bad customer service and worst hygiene practices enforced by the team. Already given feedback and requested front staff for tissue and sanitiser as it was not available on 25th June. He suggested use toilet to clean hands but even did not listen what I was asking for and defer to support it. Its happening multiple time. The gym staff and management failed to follow their own rules.The management seriously need to look into this matter!