Xara Skin Clinic

This place is so dodgy! Never experienced such an unprofessional beauty clinic. Got ripped off paying $500 to get some moles removed. The owner used alcohol and claims it was numbing cream when she burnt off our moles then used normal sticky tape to cover it up instead of bandaids. Then wanted to charge extra $50 if we paid by card because they only want cash to dodge tax. Such bad service!

I had a great experience! I have never had a facial before and the person was lovely, explained every step of the process, and I left with my skin feeling so smooth and soft! The lady was wonderful. I would want to go back just to talk to her :)

I travelled from the south coast to get treatment here as I hear it’s great, I 100% agree Christine explains everything, super happy with my result. ❤️

Have just finished ipl at Xara, in Lane Cove. I cannot recommend this salon enough! Wonderful, professional and kind staff with the newest technologygy in ipl and all in spotlessly clean salon!

I purchased a Ouffer voucher for mole removal and it couldn't have been a more disgusting experience. Nooshin, the owner who claims 20 years of beauty experience sprayed some numbing spray"

This salon is seriously so amazing. The owner, Christine, is so knowledgeable, professional and passionate about what she does (and is also a nurse so you have the benefit of knowing you are in safe hands). I’ve been coming here for years for laser and facials. Christine always has the latest technology (compared to the franchised laser clinics who are subject to strict franchise agreements etc. and all have the same outdated technology). The latest laser machines are not painful!! Literally can get any hair colour, with any skin colour, lasered with NO PAIN. It’s so amazing. Don’t go anywhere else for your laser guys!!

Awful experience!!!! Dirty room and bed. I was left with scars even after many reassurances that the treatment would not leave any scarring. I was told I was able to go out for dinner straight afterwards and that the bleeding would stop after a few minutes. My face was left with small bandages and would bleed if removed. I was charged $10 for a tiny *special healing cream*. I wish I never went there, I was better off with moles than the scars she has left on my face.

I bought a voucher $29 for a facial, eye treatment and choice of head/hands/feet massage. I thought it was too good to be true but generally the deals I have used have been good so I decided to give it a go.Big mistake!! First they never answered the phone or returned my voice messages for 3 weeks. I had to complain to scoopon before they picked up the phone.My face was washed with a cotton pad and water? Er usually some form of cleanser is used. A mask was whacked on (using like a drop of product smeared across my face). The therapist then left the room. The mask was washed off with a wet cotton pad and then another mask was put on my face (a very tiny amount of product was once again used), the therapist then pinched my face. I asked about the head massage and was told this was the massage. I said no, the voucher said I can choose head/feet/hands. She went to speak to her manager who advised that massage is available at an extra price and the face pinching" was the massage. I said no the voucher said I get to choose between a head/heads/feet massage. After going back and forth

Beware this beauty salon is a SHARK and you do not get what you pay for. I used a coupon from Our Deal and after the treatment the owner made me pay for it as one area" is one side of the body so you are made to pay for the other. Even though this is not pointed out on the coupon site

I went to this place in February 2013 after purchasing a coupon for painless mole removal. (Such a mistake!!!!) Anyway, I have assumed that it will be laser removal. Only just before procedure I discovered that my moles are going to be cauterized. At first the lady discussed with me which moles to remove. I have few on my body. Those which I suggested she said they have deep root and will incur surcharge. So she suggested removing only 2 bigger ones. (I had coupon for 3). I have agreed. Clearly wasn’t thinking – bigger mole should have bigger root, right? Anyway, she sprayed the skin with some liquid, she called it numbing spray. Then she walked away for about 10min. I have touched my skin around moles, but the sensation was there completely!! Then she came back and literally tortured me for 5 minutes. I could smell my burnt skin and felt completely angry. How can they even allow this kind of procedure without local anesthesia?!?! Then she said that the moles had deep roots (surprise surprise!!!) and charged me additional amount for each mole. Plus I had to purchase some kind of disinfection cream, which I safely placed into bin the next day and used proper disinfectant from chemist. I didn’t like this woman at all. So sneaky. And she happily suggested to come back to remove the other moles for me.Firstly Im outraged about the pain they caused me, claiming it is painless removal. Guys, I gave birth to 2 kids with NO pain relief, so my pain threshold is really good!Secondly, how dare they to remove moles and don’t send it to histology?! What if the mole is malignant? This is Australia, so why this kind of procedure is legal?Thirdly, I hate when they lure you into something just to charge you more. Of course conducted while smiling sweetly.And to conclude my story – where the bigger mole has been removed the skin is little swollen & reddish (2 months after procedure). So now I have booked for a skin specialist. This time the medical professional. And this will cost me $250 for the initial consultation. If I have the energy I would pursue the Xara Skin Clinic to cover the cost of my treatment!!!I could never ever recommend this place and this procedure to anyone. Please don’t do it!!!