Venus Packaging

Due to global supply , we have only had a few instances we've had to wait . Wendy K has been brilliant helping sort !!

Fantastic Customer Service from Peter. Offered to get extra pics of a product to help work out usability.Very fast.

If I could have given zero stars I would have. We recently had our shrink wrapping machine serviced/repaired, I went in yesterday 10.05.22 to pay for it & pick it up. I entered their showroom & proceeded to stand at the counter, there was a lady sitting at her desk who I have no doubt would have heard & seen me enter, however she never greeted me. I rang the bell on the counter, another lady walked out, also never greeted me, walked into the showroom, did something then walked back behind the counter, she still never greeted me. The first lady decided to take a call, then after her call proceeded to talk to a collegue, maybe she could have got up & informed someone I was standing there!. I then rang the bell on the counter for a 2nd time quite loud, a man decided to get up from his desk & half heartedly greeted me. I haven't come across such poor customer service in sometime, it was applauling to say the least. Being a manager myself if my staff were to conduct themselves in this way I wouldn't be to happy. We will be looking to take our business elsewhere.

Venus have been part of the Industrial Packaging sector in Australia for a long time. Their range is great, with capable personnel to back it up. Well worth a try!

Very friendly and knowledgeable staff. Would highly recommend for all your packaging needs.

Great customer service, we've been looking for, easy to use" ties for our fruit trees

Second time I've ordered with these guys and the customer service is second to none. Very prompt replys to emails and the ordering process is so quick, easy and thorough. Very speedy delivery too!

Peter provided amazing service, products have great pricing and the delivery was super quick! Couldn't fault our experience with Venus Pack and will happily shop there again! 10/10. Thanks- Sarah - Mobility and Wellness.

I'm very impressed with Venus Packaging. Their sales representative, Peter, replied to my emails in a prompt and friendly manner, ensuring the process of purchasing an Impulse heat sealer was an easy one. I placed my order at 4:50 on Friday evening and was extremely surprised and delighted to receive it on the following Monday.This sealer is a well-made product that does an excellent job.I highly recommend Venus Packaging.