dusk Capalaba

Staff were very helpful and friendly.

I went in to exchange a faulty diffuser, Katrina helped us out! She exchanged my diffuser for a new one and let me keep the original cover of my old diffuser, this made me so happy because I got to keep the design I originally liked! She really gave us excellent customer service, and answered all our questions and went to great lengths to help us!

Clean, well set out, great staff who know the products. Always a good experience shopping here & the smell is really uplifting.

Never have I been disappointed at a Dusk store. The Carindale branch is always fun to explore as they're larger than any others near me. Staff are always friendly and helpful and are honest and upfront if they cannot help you or dont stock what you're after.

Great service, staff are very accommodating and friendly.

They sell mainly candles and associated items. Only two stars although they sell products for fair prices (which I have to say in all fairness), as I have to nominate this business for the rotten tomatoes award for crappy memberships. They asked me to pay $10 to become a member and hand them over my personal data...again, you pay them so they get your email address, date of birth etc. As a reward they offer a 10% discount and a voucher by email that may or may not come after 48 hours (so you cannot use it straight away). And the 10% discount doesn’t seem to apply to a majority of products such as those on sale (or fake sale) and of those that are cheaper when you buy two items (so not really many options left). Anyway, a quick calculation revealed that a typical customer realistically needs to spend nearly $200 just to get their money back for the membership. I mean, REALLY guys? C‘mon.

Went to dusk Capalaba today the young lovely Taylah helped me today the store was neat and smelled sooo good <3a I couldn’t be any more pleased Taylah was friendly and helpful and I had such a good convo with her and ended up with a good price and everything I was after I will definitely be backBest thing is they have Afterpay talk about guilt free shopping :)Thanks so much10/10 /)

Love love this store. Nice staff who are all very friendly and helpful.

Fun, friendly and helpful staff in store.

Love this store could stand in there all day just injoying the fragrances.