Angus & Coote
53 Reviews
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–9 PM
- Friday9 AM–9 PM
- Saturday9 AM–6 PM
- Sunday10 AM–5 PM
- Monday9 AM–5:30 PM
About the Business
Angus and Coote | Australia's industry leader in jewellery, watches and giftware. Offering a comprehensive range of stunning diamonds, coloured gems, gold and silver jewellery and branded watches.
Contacts
Website
Call Us
+61398484601
Shop G022A/619 Doncaster Rd, Doncaster VIC 3108
Hours
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–9 PM
- Friday9 AM–9 PM
- Saturday9 AM–6 PM
- Sunday10 AM–5 PM
- Monday9 AM–5:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Mobile payments
Recommended Reviews
Sarah Billingham
18.10.2023
Angus & Coote
kaysha and her team always have the loviest and kind energy, and with her help we picked out great pearl pieces for great prices!! great experience
Adeline Ting
17.10.2023
Angus & Coote
Worst customer experience....Made me feel like a thief when I came to browse their products.. asked and kept my ID while I tried on a ring.Some jewellery pieces were pricey but felt like cheap plastic. I would never recommend this place to anyone, from both customer service and product stance point.
Dee
10.09.2023
Angus & Coote
I will never step foot in the Doncaster store again. I'm so deeply appalled by the lack of customer service I just experienced. Both attendants treated me like a thief, they would barely show me the jewelry, stating it was their store policy not to let me look at it closely. The attendants then later reprimanded my children for 'eating a snack' in store - they made no mess whatsoever, again stating it was their store policy.. Worst customer service I have ever experienced. They lost out on 2 sales today! They need serious training!
Zoe Sandlin
28.08.2023
Angus & Coote
staff were extremely helpful and didn’t shame me for having a very low budget and using a payment plan. even when my card declined they were so lovely and kind. kaysha and the other girls (didn’t get their names) are absolute gems. so happy with my ring!
Amy Whitehead
26.08.2023
Angus & Coote
Very unhelpful. Ring to check stock, won't put on hold (even for an hour) or take a payment over the phone so that I could secure the stock.
Wendy Hall
24.08.2023
Angus & Coote
Don’t bother shopping here. Very poor customer service and the manager Kasha is arrogant and condescending. I purchased a Seiko watch in Feb 2020 which stopped working. There were numerous battery replacements and pressure tests done which didn’t solve the problem. It was clearly faulty. I returned the watch to Angus & Coote Doncaster five times between Feb 2020 and April 2022. They said it couldn’t be replaced as it was out of warranty. In July 2022 I contacted Seiko Customer Service who approved a refund. No apology from Angus & Coote for all the inconvenience. Overall a shocking experience.
Re-Born Clinic
12.08.2023
Angus & Coote
Really bad customer service!!!! I went to shop to exchange my husbands chain she yelled at me and said you damaged it we can’t exchange it!!!!
Bailey Jansons
07.08.2023
Angus & Coote
excellent service and kind staff, they let me try on any product i wanted and were very helpful when making adjustments. i left their shop very satisfied and would highly recomend to anyone looking for a watch or jewlery
BWgz
25.07.2023
Angus & Coote
My engagement ring is broken nine weeks before our wedding. The manager of the Doncaster store at Shoppingtown has just hung up on me and accused me of calling multiple times (first time I called!!!). She has called me rude and when I asked what ‘status quo’ meant she made me feel inferior and stupid! Hence my change of attitude!!When I returned the ring, devastated that the claw was broken which made the stone slip out, not even an apology was received from the shop. I will never use this jewellery store again after this horrific experience.
Lynn Zisis
22.07.2023
Angus & Coote
Disgusting service from this woman my husband was pointing the the gold items he wanted to look at and she started raising her voice and told him to stop talking with his hands and told us to get out. We will never shop there again We have never been spoken to like that before by an Asian person who the hell does she think she is. Arrogant rude and doesn’t know how to treat customers
Add Review
Map
Shop G022A/619 Doncaster Rd, Doncaster VIC 3108
Angus & Coote