Talk to the Mac

I have taken computers into this facility several times, and have always had good results. They are very knowledgeable as well as professional. They have a top rating in my book!

I took my computer to Talk to the Mac then my problem my solved and I’m happy with my experienced. Thanks to the good workers

Our problem was really simple and they helped us quickly for free! Super helpful! If I had problems with an apple device again this is surely where I’d come.

Recently had a problem with my iPhone. The lovely lady played with the phone for sometime and found I had somehow done something with the settings. She fixed the issue and didn't even charge.

If I could give more than 5 stars I would. Customer service was above and beyond. Not only did they fix my MacBook Pro but went above and beyond. I live really remotely so couldn’t pick it up but they got it to a place where it could be delivered to me and were so careful to only give it to the right person. They didn’t have to do that but it meant a lot to me!

Absolutely amazing customer service, fast turnaround, and affordable! I put my MacBook Air in of an afternoon to get repaired and received a phone call the following morning saying it’s ready! Highly recommend :-)

Recommend this business to anyone who is having difficulties with any Apple Laptops, Iphones & IPAD. Provided efficient quotes to determine whether to repair or invest in new equipment. Very knowledgeable and helpful.

Took my Macbook Pro in as it kept shutting down. Paid $77 for an inspection fee and took almost 2 weeks and almost daily follow up calls to get any kind of update. After apparently trying multiple things and 'figuring out the issue' was told it needed a new motherboard because it was overheating!? It was all very odd and could not get a straight answer out of the technician who was working on it.I ended up travelling to Sydney and took it into the Apple store and all it needed was a fresh OS install and it works fine now.Definitely will not be going back if I have issues with my Mac in the future.

After paying $75 to find the problem, I was told it's an easy fix but will cost $400 and take 3-4 weeks. 6 weeks later I was told it can't be fixed but they could transfer the data to a new one. It's what we do". I presented a new one and then told the password I gave them didn't work. Worked for a year until they got into it. Asked to speak to theguy who worked on and was told he was having lunch on the other side of the wall."

My experience was VERY poor with this company.I needed a new battery for my Mac, was charged $77 to investigate, $190 for the new battery and $77 to fit it. They needed to order the battery in and I was told 3 days. This ended up being 13. I chased daily, I was leaving the country temporarily so could not wait that long. I arranged to collect it. Owner was very apologetic and ask that I leave it with him to fix and offered to fly it out to me. Was very impressed with this level of customer service and agreed to let them still fix it. This high opinion was short lived when I received a request for the cost of the postage a week later for $150!! After some email exchanges reminding them my paying for this was never discussed, I just had to pay it, gutted, as I told the staff, they should have just let me collect it when I wanted to. Postage then took 4 weeks, not the 7-10 days originally discussed by phone and when I asked for proof of postage the price was cut off. In addition, to top all this off, due to how the postage form was filled in by this company, this parcel looked like a brand new item (not a pre-owned item) and I was charge $240 in customs tax. So a new battery cost me $734!!From the beginning I received poor communication from this company, awful customer service, they badly managed expectations, overcharged me, mis-informed me and made critical errors on postage paperwork impacting me financially. I gave this company the opportunity to put this right. They took zero responsibility for all my issues and responded with comments I am surprised you feel my business should pay this charge (postage)"