Blooms The Chemist Essendon Pharmacy (Leake Street)

Phoned to check if they had the Covid booster Pfizer Bivalent BA.4-5 available and I was told yes. So then I booked a time online for this Bivalent. Appointment time was changed by phone by Blooms on the morning of the appointment- checked I could still get the Bivalent BA.4-5 and was told yes. Then went in to get the shot and no, they don’t have the Bivalent BA.4-5 available - not until the end of the month. It is still listed as available on their website booking portal. Very misleading and frustrating to be lied to multiple times on the phone and on their website. I get they want to vaccinate people but I would like the most up to date booster available. Do better, Blooms!

I was diagnosed with severe sleep apnea, after having used the test and then the CPAP trial, I am feeling 100% improved. (Plenty of energy for my grandsons now)The service, understanding and care was excellent from all staff, in particular Trina and Jeremy, who with there gentle but knowledgeable nature walked me through the whole process, making it a positive experience, highly recommend

Absolutely beautiful staff here especially Jeremy and Nya. They treat you like family. Very highly recommended.

Wonderful service everytime I go to get medical supplies for myself and my family. Jeremy is a wonderful pharmacist and goes above and beyond to help. The retail assistants are all equally wonderful too.

I have been coming to this pharmacy for a long time and they have always provided great service. However, since it has become Blooms the care, advice, attention to detail and professionalism displayed by all staff is next level! I highly recommend Jeremy and his team to anyone who is looking for a local pharmacy that provides a personal touch and wonderful service.

This is my first time coming here and getting vaccinated, the attitude and manners of the staff here are absolutely amazing, they are enthusiastic to help and chat with customers. In addition to the aforementioned, they advised me about post-injection measures as well as reassured me (because I was very afraid of needles).p/s: I don't write reviews frequently, but I feel most satisfied, excited and secure about this place.Highly recommend:)

I live locally and think we are fortunate to have a pharmacy like this at our small centre. The team are exceptional. Everyone in my family has noticed and commented on their customer service. You will read in the comments here that many know the team members names. That is because they encourage that level of customer engagement.

Went to get the repeat of a medication I need after having had surgery, after having got the original prescription there previously. The pharmacist, Jeremy, who had served me previously has marked the prescription as having had all it's repeats used up on the first dispension.This utter incompetence has left me without the prescription I need and would put me out of pocket and having lost my own time to go see a random GP (as the pharmacist today suggested I do) to get a new prescription.The icing on the cake was the condescending gaslighting when they kept insisting that I must have gone to another chemist at some point for another repeat, even after I'd clearly told them I'd not been anywhere else. Not particularly professional.Needless to say I won't be going to this incompetent store ever again.

Outstanding customer service. I’m from country Victoria. These lovely staff members went above and beyond to make sure I was well looked after. Thank you so much. Highly recommended.