Nike

Came in the other day and had a really good experience with Nadim, he was so helpful!

They had no bag to fit my shoes box in. Only two types of bags were there, one of them was too small and another one was jumbo big. I had to purchase a bag from another store for my Nike shoes box in. It was so inconvenient and embarrassing to walk around the mall with box in hand, until bought a bag from another store. Otherwise, service was great.

Manager was completely disrespectful to me for absolutely no reason. Came in on boxing day at around 4:20pm.I had bought shoes for my mother 2 days before for Christmas and today on boxing day I came back in and saw the exact same shoe was on sale so I spoke with an employee and they said they can refund the difference.So I came back around 4pm and the manager at the time completely went off at me, talking right infront of me that the laws are not right and people should not be allowed to return items if they go on sale. My understanding is that this is the law in Australia so we are well in our rights here.It took her a couple minutes to process and we left. She would then talk disrespectfully before we left right in front of my mother insinuating I was cheap person for wanting to get the difference in price back.My wife, mother and I were made to feel embarrassed and we are very upset with this experience and outraged the cashier could speak so brazenly infront customers.

I was served by Nicole and she was an absolute pleasure in helping me pick out some new shoes. She is knowledgeable and amazing at what she does and is a great asset to the store. Perfect service.

Imran was extremely helpful and patient. His customer service is fantastic.

Nadim was really patient with me and my partner today. He was so kind, genuinely helpful and made sure we wouldnt leave the store regretting any purchases made out of haste. He really went above and beyond for us and I hope he recieves acknowledgement for this. Ill be looking forward to going in and being served by him and the lovely staff at nike fountain gate again.

Great experience with Natalie.she is the best. Overall very good customer service.

Awesome service from Nadim. Really went above and beyond to help us. Nadim definitely deserves some acknowledgment for his outstanding service. Couldn’t be happier. Thanks Nadim!This is not our local Nike store but after Nadim’s service I will be happy to take the extra time to come to Fountain Gate

Great staff and welcoming Came in for help with a exchange that I had terrible experience at other Nike Chadstone store and got terrible rude service and judged and had no interest in serving.Natalie helped assist with the issue right away and was very understanding and helping, will b here again for sure

Not a huge range of men's wear, otherwise a nice store